Assistant Manager

Mellow Mushroom

About the Job

Responsible for overseeing the day-to-day operations of a restaurant, ensuring smooth service, customer satisfaction, and efficient management of staff, inventory, and finances. Lead and motivate the team, ensuring compliance with regulations, and striving for profitability.

Key Responsibilities:

Staff Management: Hiring, training, supervising, and scheduling staff, including front-of-house and back-of-house personnel.
Financial Management: Controlling costs, ensuring profitability.
Customer Service: Addressing customer needs, complaints, and ensuring a positive dining experience.
Operational Efficiency: Overseeing daily operations, ensuring smooth flow of service, maintaining cleanliness, and adhering to regulations.
Inventory Management: Tracking stock levels, ordering supplies, and managing relationships with vendors.
Communication and Collaboration: Communicating effectively with staff, customers, and other stakeholders.

Specific Tasks:

Front of House: Greet customers, manage reservations, and ensure a pleasant dining environment.
Back of House: Oversee food preparation, maintain health and safety records, and manage kitchen staff.
Compliance: Ensure compliance with health, safety, and sanitation standards.
Training and Development: Provide ongoing training and development for employees.
Problem Solving: Address and resolve issues with staff, customers, or operations.

Skills and Qualities:

Leadership and Teamwork: Ability to lead and motivate a team, fostering a positive and collaborative work environment.
Communication and Interpersonal Skills: Excellent communication skills for interacting with staff, customers, and vendors.
Problem-Solving and Analytical Skills: Ability to identify and resolve issues, analyze data, and make informed decisions.
Time Management and Organization: Ability to prioritize tasks, manage time effectively, and organize workflows.
Financial Acumen: Understanding of financial principles, budgeting, and cost control.
Customer Service Orientation: Commitment to delivering excellent customer service and ensuring customer satisfaction.
Knowledge of Food Safety and Regulations: Understanding of food safety regulations and procedures.

Apply

Vacancy posted 4 days ago

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