Revenue Cycle Manager

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HB Govt Billing-Collections

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Join Rush University Medical Center as a Revenue Cycle Manager and play a key leadership role in driving the financial performance of one of the nation's leading academic health systems. In this highly collaborative position, you will oversee hospital and physician collections operations, lead high-performing teams, and help ensure the efficiency and effectiveness of revenue cycle processes that support exceptional patient care.

As a Revenue Cycle Manager, you will partner with leaders across the organization to optimize workflows, improve operational performance, and identify opportunities to enhance reimbursement outcomes. You will leverage data, technology, and industry best practices to drive continuous improvement, support strategic initiatives, and ensure compliance with regulatory requirements. This role offers the opportunity to make a meaningful impact by improving financial outcomes while supporting a culture of accountability, innovation, and service excellence.

The ideal candidate is a results-driven revenue cycle leader with experience managing collections operations, developing teams, and using analytics to solve complex business challenges. If you are passionate about operational excellence, employee development, and advancing the financial health of a world-class healthcare organization, we invite you to join Rush and help shape the future of revenue cycle operations.

Responsibilities:

• Manages the day-to-day transactions and processes.
• Mentors staff and performs staff evaluations in accordance with Rush policy. Provides developments opportunities to staff.
• Supports strategic planning initiatives and participates in effective execution of planning relevant to functional area(s).
• Monitors functional area performance in connection with these metrics and Revenue Cycle overall performance, proactively identifying opportunities for improvement and communicating these opportunities with appropriate leadership/areas
• Collaborates with other Revenue Cycle leaders on relevant activities and ensures interdependencies between specific area of functional oversight and other areas within Revenue Cycle have appropriate hand-offs. Proactively communicates to achieve seamless workflows and achievement of overall Revenue Cycle objectives.
• Leverages technology to ensure that automated solutions and applications (Epic and non-Epic) support functional objectives. Identifies gaps and proposes solutions where necessary.
• Identifies, develops, and maintains reporting tools vital to sound management over the functional area(s) of responsibility.
• Recruits for and guides the activities of direct reports ensuring optimization of human capital.
• Ensures the quality and accuracy of staff's and overall department's work
• Drives employee developmental programming including annual performance evaluation, employee engagement, and talent management.
• Consistently promotes and supports a team approach to innovation in programs and problem solving both within functional area of responsibility and in collaboration with other revenue cycle and non-revenue cycle stakeholder departments.
• Develops and maintains effective working relationships with vendors and peer managers both internal and external to the organization.
• Stays abreast of industry changes impacting functional area and Revenue Cycle and identifies potential impact and required changes. Strives to promote best practices within functional area and within Revenue Cycle.
• Ensures adherence to state and federal regulatory statutes as it pertains to functional area.
• Adheres to and supports Revenue Cycle departmental administrative policies.

Required Experience:

• Minimum of 5 years revenue cycle experience.
• Working knowledge of computers and Microsoft office experience required, including Excel, Word, and Power Point.

Preferred Experience:

• Bachelors Degree
• 3+ years experience in supervisor or management role.
• HFMA CRCR Certification
• Epic proficiency or certification
• Strong knowledge of payer rules, regulations, along with the ability to analyze all forms of payments for accuracy

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.