Medical Receptionist Float

Join one of Minnesota's last independent healthcare clinics.
Voyage Healthcare has been serving the northwest Twin Cities for over 70 years, with more than 200 team members dedicated to delivering high-quality, patient-centered care. We are proud of our independence and remain committed to improving the well-being of the communities we serve. At Voyage Healthcare, our values-care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability-guide everything we do. If you are looking for a supportive, team-driven environment where your role truly matters , we would love to meet you.

We are seeking a highly organized and detail-oriented Front Desk Medical Receptionis t Float to join our team. The Receptionist is responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice.

• Hourly Range: $21.50 - $27.00, based on years of relevant experience.
• Sign-On Bonus: eligible candidates will receive a $1,500 tiered sign-on bonus, paid in three installments.

Responsibilities:

• Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
• Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
• Verify patient information with confidentiality; collect co-pays and outstanding balances
• Schedule follow-up appointments and procedures as needed
• Communicate with patients and families to ensure completion of required forms
• Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
• Travel to other clinic locations to provide front desk support as needed (Crystal, Maple Grove, Osseo, Plymouth)
• Performs other related duties as assigned

Qualifications:

• High school diploma or equivalent
• 1-3 years of medical clinic experience
• Proficiency with electronic medical record systems (EMR)
• Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
• Ability to perform a variety of administrative and patient-support tasks
• Enjoy working in a fast paced, team oriented environment

Why Join Voyage Healthcare?

• Supportive, collaborative, and team-focused environment
• Education assistance opportunities
• Comprehensive benefits package including:
  • Paid Time Off (PTO) + Paid Holidays + Birthday Floating Holiday
  • Retirement Benefits with 401(k) Match
  • Medical, Dental & Vision Insurance
  • Short-Term & Long-Term Disability
  • Company-paid Life Insurance
  • Employee Assistance Program (EAP)

Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA