Medical Office Coordinator

Job Description

Job Description

Front Office Coordinator

Anointed Hands Physical Therapy & Fitness
Starting Pay: $23/hour

Are you organized, dependable, great with people, and the kind of person who naturally keeps things moving?

Anointed Hands Physical Therapy & Fitness is looking for a Front Office Coordinator to become a key part of our team.

This is not simply a receptionist position.

You will be the person who helps keep the front office organized, the schedule running smoothly, patients informed, and the day-to-day administrative side of the clinic moving in the right direction.

Because you will often be the first and last person our patients interact with, we're looking for someone who is warm and professional—but also confident, proactive, detail-oriented, and comfortable taking ownership of their responsibilities.

As our Front Office Coordinator, you will help manage the daily flow of the clinic, including:

• Greeting patients and creating a welcoming experience
• Answering incoming phone calls and responding to patient questions
• Scheduling new and existing patients
• Helping maintain a full and organized patient schedule
• Following up with patients regarding appointments, cancellations, and rescheduling
• Helping fill openings in the schedule when cancellations occur
• Managing patient paperwork and maintaining accurate information
• Assisting with insurance verification and authorization-related tasks
• Collecting patient payments and helping ensure financial information is handled accurately
• Communicating effectively with therapists and other members of the team
• Keeping the front office organized and professional
• Monitoring office supplies and helping maintain needed inventory
• Assisting with patient reviews, referral relationships, and occasional marketing activities
• Identifying problems and helping solve them before they become bigger issues
• Helping improve systems and procedures as the practice grows

The right person for this role doesn't need to know everything on Day One.

But you should be someone who:

• Is highly organized and pays attention to details
• Communicates confidently and professionally
• Enjoys talking with people both in person and on the phone
• Can handle several priorities without becoming overwhelmed
• Is comfortable following up with people instead of waiting for them to call back
• Takes initiative and looks for what needs to be done
• Is dependable and follows through on commitments
• Can solve problems independently
• Works well as part of a team
• Is comfortable learning new software and systems
• Understands that the front office plays an important role in the success of the entire clinic

Experience in a medical, healthcare, physical therapy, chiropractic, dental, or similar office is helpful, but we are also open to candidates with strong administrative and customer-service experience who are eager to learn.

You've worked as a:

• Medical Receptionist
• Front Desk Coordinator
• Patient Care Coordinator
• Medical Office Coordinator
• Chiropractic Assistant
• Dental Front Office Coordinator
• Administrative Coordinator
• Lead Receptionist

...and you're ready for a position where you can take more ownership and become an important part of a growing practice.

A successful Front Office Coordinator helps create a clinic where:

• Patients feel welcomed and cared for
• Phone calls and messages are handled promptly
• The schedule stays organized and productive
• Cancellations and openings are actively addressed
• Patient information is accurate
• The therapists can focus on treating patients
• Problems are handled instead of being passed along
• The office operates smoothly and professionally

We aren't looking for someone who simply waits to be given the next task.

We're looking for someone who enjoys being the person who knows what's happening, keeps things organized, and helps make the entire clinic better.

Starting pay: $23/hour +

Additional details regarding schedule, benefits, and other employment information will be discussed during the interview process.

At Anointed Hands Physical Therapy & Fitness, our goal is to provide an outstanding experience for every patient who walks through our doors.

That experience begins before the patient ever sees a therapist.

Our Front Office Coordinator plays an important role in making sure patients feel welcomed, communication is handled professionally, and the clinic operates efficiently.

If you're looking for a position where you can take ownership, work closely with a healthcare team, build relationships with patients, and make a noticeable difference in the daily operation of a practice, we'd like to hear from you.

Apply today and tell us why you believe you'd be a great fit for our team.

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