Client Manager

Gallagher Benefit Services Client Manager

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

At Gallagher, we believe in building lasting relationships and delivering tailored solutions to meet our clients' needs. As a Client Manager, you'll be at the heart of our mission to provide exceptional service and innovative insurance solutions. You'll work closely with clients, ensuring their satisfaction and helping them navigate their risk management strategies.

How You'll Make An Impact

In this role, you'll be the trusted advisor for a group of clients, managing their accounts and ensuring their needs are met. You'll collaborate with our production team to lead renewal processes, delivering timely and high-quality solutions. By cultivating strong relationships with clients and their representatives, you'll secure existing business and identify opportunities to expand services. Your work will directly contribute to client retention, satisfaction, and Gallagher's reputation for excellence.

About You

Required:

• Bachelor's degree with 3+ years of client service and/or claims management experience OR High School diploma/GED with 8+ years of relevant experience.
• Producer's License.
• Ability to travel up to 25% of the time.
• Proficiency in Microsoft Office.
• Appropriate licensing as required.

Preferred:

• Previous insurance knowledge and experience managing client relationships.
• Solid financial acumen.

Behaviors:

• Proficient in using technology to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortable engaging others in consultative discussions.
• Effectively manages and balances multiple priorities.
• Works independently and self-directed.

Competitive compensation

Comprehensive benefits programs designed to support your well-being

Career development opportunities and ongoing learning

A collaborative, people-first culture with accessible leadership

The opportunity to do meaningful work with global reach and local impact

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)