Program Support Assistant

Summary

The Greater Los Angeles Healthcare System is hiring one (1) Program Support Assistant for the CTRS (Care Treatment & Rehabilitation Services) Program of the Community Engagement and Reintegration Service in Los Angeles, California. The primary purpose of the position is to perform secretarial duties in support of an individual and in some cases, the subordinate staff of that individual as well, by performing general office work for the CTERS program.

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Duties

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The incumbent performs administrative work involving the collection, compilation, and/or tracking of data and statistical information in support of an organizations program operation. Duties include but are not limited to the following:

• Assist in the planning, review, and reporting of data/statistical results of program/project studies.
• Establish protocols for incoming data organizes computerized data sets and retrieves computerized data.
• Perform a basic analysis of the data and generates a variety of reports.
• Evaluate documents e. sampling plans, permit applications, and other data collection forms.
• Coordinate incoming data form a variety of sources.
• Review documents reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate.
• Enter pertinent information into an automated tracking system-Maintains automated system of program-specific data to track suspense on items such as project milestones, progress reports, funding accomplishments compliance strategies etc.
• Perform office automation duties using such software applications as electronic mail, desktop publishing, calendar, spreadsheet, database, and/or graphics etc.
• Conducts routine supply runs and monitors inventory to maintain availability of office supplies and operational resource
• Troubleshoot user application problems such as the use of commands merging data formatted with different software applications to recovery procedures in the event of power outages, surges, or command errors.
• Conducts routine supply runs and monitors inventory to maintain availability of office supplied and operational resources.
• Conducts routine supply runs and monitors inventory to maintain availability of office supplies and operational resources
• Processes incoming and outgoing materials such as correspondence, reports, memorandum, and other form of written communication.
• Develop background information and prepares outlines for the supervisors public speaking engagements, papers, and correspondence/reports.
• Incumbent will support GPD, HCHV-CRS, CTRS and HPACT services.
• Use of government furnished motor vehicle is required to perform the duties of this position.

Work Schedule: Monday thru Friday, 7:30 - 4:00pm

Compressed/Flexible: No

Telework: Not available.

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant / PD007730

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/17/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: perform secretarial duties in support of an individual and in some cases, the subordinate staff of that individual as well, by performing general office work auxiliary to the work of the organization.

You will be rated on the following Competencies for this position:

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work will involve standing, walking, kneeling, bending, squatting, lifting and carrying of light items 30% or more of the time. The work is typically performed in an office environment. The work involves everyday risks or discomforts that require normal safety precautions.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.