Patient Financial Coordinator, Financial Assistance Unit, $1,000 Bonus, Bethesda West, FT, 8:30A-5P, M-F No Weekends

Patient Financial Coordinator

The incumbent will help patients understand their financial responsibility by providing access to a variety of financial resources, via telephone, in-person, or bedside. Evaluates the financial situation of uninsured or underinsured cases and determines eligibility for financial assistance or payment options. Negotiates/collects deposits from insured patients (copayments, deductibles, and co-insurance), securing maximum patient reimbursement, and updating accounts accordingly. This incumbent will be responsible for meeting individual/departmental collection goals. Acts as a liaison between patients, their insurance company, and departments rendering service to maximize communication and productivity. Estimated pay for this position is $20.02 - $25.42 / hour depending on experience.

Degrees: High School, Cert, GED, Trn, Exper. Additional Qualifications: A minimum of 2 years collection experience. Complete and successfully pass the Patient Access training course. Ability to multitask and work under pressure while still meeting stringent deadlines and maintaining focus on department goals. Math and analytical skills. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills (verbal and written). Desired: Associates Degree. CHAA Certification. Knowledge and understanding of medical and insurance terminology, insurance contracts, authorizations/pre-certifications, ICD-10, and CPT codes. Knowledge of components of the UB-04 form. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Experience with computer applications (e. g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 2 Years