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Lead Information Technology Support Analyst

Mayvin®

We are seeking a skilled Lead Information Technology Support Analyst to support and maintain corporate and contract IT infrastructure across multiple locations in Northern Virginia. This role is ideal for a hands-on IT professional who thrives in a fast-paced environment and can independently troubleshoot, maintain, and improve end-user systems and network operations.Must be a US Citizen.Must have the ability to obtain a Secret Clearance.Responsibilities:Accept a mentorship to assist the Information Technology (IT) Specialist in providing systems support tasks for hardware devices and software packages, help with installation setups, and revise existing documentation guidelinesProvide timely technical support for users and work with them to solve existing problemsProvide training for teams in multi-faceted departments, answer technology questions as needed, complete administrative tasks when required, and fill out documentation when requesting new inventoryCommute short distances between office locations to provide supportProvide support to remote users and escalate issues to supervisors as neededRequired Qualifications:Minimum of 1 year experience working in an entry-level IT position or similarMinimum of 3 years experience performing Windows based IT troubleshooting or similarUnderstanding of Cybersecurity practices and security implementationIntimate working knowledge of Microsoft Office products; Microsoft Office Suite administration (Excel, Outlook, SharePoint, etc.)Working knowledge of Windows server environments and Active DirectoryDemonstrated ability to work with and troubleshoot IT hardware and software including computers, switches, routers, printers, and their related COTSWorking knowledge of network engineering tasks, DNS, DHCP, subnetting, and general architectureDemonstrated drive to learn IT fundamentals and develop expertise in cybersecurity, networking, information security and administration in support of government related projectsFamiliarity with CMMC, NIST 800-171, and government security posturesAbility to handle multiple tasks simultaneously and switch between tasks quicklyStrong communication, organizational, creative, analytical, and problem-solving skillsGood interpersonal and presentation skills for interacting with team members, clients, and all levels of managementAbility to work in a team environmentMust be a motivated self-starterPreferred Qualifications:Bachelor's Degree in Computer Science, Information Technology, or a related fieldActive Secret ClearanceDoD 8570 Baseline IAT Level I + certification(s)Experience with the U.S. Military, Law Enforcement, or U.S. Government AgenciesAbout MayvinMayvin is more than a workplace—it’s a community built on innovation, ingenuity, and impact. Enjoy outstanding benefits and amenities, a truly supportive work environment, and continuous opportunities for professional growth. Your contributions are recognized and rewarded, and—most importantly—your voice matters. Here, you're treated with the dignity and respect you deserve.Mayvin is proud to support the national security mission of the United States through exceptional service to the Departments of Defense, Homeland Security, and Justice. Join us in solving the nation's toughest challenges—because at Mayvin, #PeopleMatter and it's time to #ReimagineYourMission. #J-18808-Ljbffr Mayvin®

Vacancy posted 3 days ago
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