Community Outreach Coordinator
State of Oklahoma
Community Outreach Coordinator
Position Title: Community Outreach Coordinator
Department: Government and Community Affairs
Division: 9
Reports to: Director of Community Engagement
FLSA Status: Exempt
Location: 200 NE 21st Street, OKC, OK 73105
Note: Candidates selected for positions at the Oklahoma Department of Transportation may be required to complete a pre-employment background check, drug screening, and physical abilities test before beginning employment.
Basic Purpose
The Community Outreach Coordinator builds and maintains strong relationships between the Oklahoma Department of Transportation (ODOT) and communities across the state. This position plans, coordinates, and implements outreach initiatives that increase public awareness and understanding of ODOT's projects, programs, and services. The ideal candidate is personable, highly organized, and passionate about relationship-building and public service. This role requires the ability to respond quickly, manage information effectively, think creatively, and deliver exceptional customer service. Experience in community outreach, event planning, and the transportation industry is strongly preferred.
Key Responsibilities:
Community and Stakeholder Engagement
• Build and maintain positive relationships with communities, partners, stakeholders, nonprofits, schools, and local agencies throughout Oklahoma, with priority given to communities directly impacted by ODOT projects
• Develop and maintain a working knowledge of Oklahoma communities and the transportation industry to support effective engagement
• Maintain accurate and up-to-date records of community contacts, partners, and stakeholders for use in community engagement and public involvement efforts
Outreach Programming and Materials
• Develop outreach programs and initiatives aligned with ODOT's goals and strategic priorities
• Create engaging ODOT outreach materials that clearly and meaningfully convey agency messaging, including flyers, presentations, and other informational resources
• Ensure outreach materials support ODOT programs and projects, are appropriate for various audiences, and meet physical and digital accessibility requirements
Events and Representation
• Plan, coordinate, and represent ODOT at community events, meetings, and public activities, including safety fairs, National Night Out events, public meetings, and statewide recognition events
• Coordinate logistics, schedules, materials, and on-site support for outreach events
Program and Sponsorship Management
• Manage ODOT's annual Keep Our Land Grand art contest and awards luncheon, including coordination, promotion, and stakeholder communication
• Oversee the production and distribution of ODOT's Keep Our Land Grand calendar
• Support sponsorship management related to the art contest and luncheon
Level Descriptor
Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others. At this level employees are assigned responsibilities, which are limited in size or scope involving the direction, management, coordination, or implementation of various programs or functions within an agency. This may include professional level work with responsibility for an important component or function of a comprehensive or specialized operating program, providing services in a variety of management areas such as formulation of agency policies, budget preparation, physical plan operations, or personnel and fiscal management.
Knowledge, Skills, Abilities and Competencies
Knowledge, Skills and Abilities required at this level include knowledge of the methods of organization and management; of public administration; of agency policies and procedures; of grant or contract program requirements; of the legislative process; of basic research and statistical techniques; and of federal and state laws and regulations relating to administration of assigned programs. Ability is required to establish and maintain effective working relationships with others; to communicate effectively, both orally and in writing; to establish and develop training programs; to exercise good judgment in analyzing situations and making decisions; and to organize and present facts and opinions.
Education and Experience
Education and Experience requirements at this level consist of a bachelor's degree and four (4) years of professional level experience, or an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education.
Preferred Qualifications
• Strong interpersonal, communication, and relationship-building skills
• Ability to manage multiple projects with competing deadlines
• Creative and innovative approach to public engagement
• Commitment to customer service and responsiveness
• Ability to work independently and collaboratively
• Willingness to travel statewide and work evenings or weekends as needed
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
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