Housekeeping Manager

Are you passionate about hospitality and ready to be part of a premier team in one of Minneapolis’ top-ranked hotels? The Lofton Hotel, the first Tapestry Collection property in Minnesota, offers a dynamic and rewarding career where you’ll work alongside dedicated hospitality professionals committed to delivering exceptional guest experiences. We take pride in creating memorable moments for both our guests and team members every day! Responsibilities & Duties Ensures that all written standards of cleanliness and maintenance are consistently met, by inspections and follow-up. Assists with the supervision and on-going training of all Housekeeping Associates. Ensures that all designated guestrooms receive service. Assists with Lost and Found, including packing and mailing of packages. Assists with documenting time and attendance for all Housekeeping associates. Ensures furniture, facilities, and equipment are maintained and in good repair. Promotes excellent guest/employee rapport by reacting promptly, efficiently and courteously to all guest requests. Ensures appropriate standards of conduct, hygiene, uniforms and appearance are maintained. Represents the hotel with professionalism and decorum. Establish and maintain effective associate relations. Ensure discipline is administered timely and fairly with HR involvement. Qualifications High school diploma or equivalent, college education in related field preferred. Previous housekeeping supervisory experience for at least 2 years. Ability to prioritize and organize workload to ensure deadlines are met. Ability to exercise judgment and implement control over the performance of others. Ability to provide clear direction, instruction, and guidance to subordinates. Ability to communicate effectively to associates - Bi-Lingual a plus. Understands reports and related correspondence and accurately performs all essential job functions. Benefits A free, well-balanced meal every shift. Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties. Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa. Discounted parking. “Two for one” movie theatre coupons at Marcus Theatres. Ability to grow your career, and transfer from one property to another. Paid time off. Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program. 401k with employer match. Early wage access. And more! Salary Range: $55,000-$65,000 The Lofton Hotel is an equal opportunity employer. #J-18808-Ljbffr