Field Service Technician - Offshore Cranes

Job Title

Job Description

Primary Responsibilities

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Assure that results of work meet company quality standards.
• Comply with all NOV Company and HSE policies and procedures.
• Utilize safe work habits.
• Perform other work-related tasks as assigned.

Facility/Group Specific Responsibilities

• Install, commission, troubleshoot, and repair lifting and handling equipment such as cranes and hoists.
• Analog and digital PLC based systems.
• Variable frequency drives.
• Offshore cranes hydraulic/pneumatic systems extensive knowledge.
• Electrical systems (including various types of AC/DC motors).
• Mechanical systems (including fittings, gearboxes, and bearings).
• Provide training to other NOV personnel (and possibly customers) on aforementioned systems and equipment as needed.
• Provide accurate and timely report(s) to appropriate personnel regarding work progress and output.
• Collaborate frequently with internal and external customers.

Education & Experience Qualifications

• Must possess a high school diploma or equivalent combination of education and experience.
• Preference will be given to candidates with previous experience working with offshore cranes.
• 5 years of mechanical and hydraulic experience required.
• Must have working knowledge of analog and digital PLC based systems.
• Experience in the oil and gas environment preferred.

Job Requirements

• Ability to pass a drug screen & background check.
• Must possess a valid driver's license with a clean record.
• Must have the ability to secure a passport and Transportation Worker Identification Credential (TWIC) card.
• Onshore and offshore (domestic and international) travel for unknown durations with short notice.
• Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7.
• Unrestricted ability & willingness to travel both domestically & internationally.
• Trainable attitude and an extreme amount of self-motivation required.
• Ability to work in a fast-paced, high stress, team environment for extended periods of time.
• Ability to read and interpret electrical, hydraulic, and mechanical drawings.
• Must possess basic computer skills – email, filing of field reports, expenses.
• Strong technical troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to comply with all safety regulations and procedures.
• Ability to interact effectively with customer and contractor personnel.
• Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
• Must provide transportation from home to the office. Transportation to customer's location will be provided.

Competitive Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.

Job Info

• Job Identification 40748
• Job Category Field Service
• Locations 5100 North Sam Houston Parkway West, Houston, TX, 77086, US