Senior Director of Distribution and Logistics

Job Description

Job Description

About Cymbiotika  At Cymbiotika, we believe that wellness starts with trust. That’s why we’re committed to creating supplements that are not only effective but also transparent. From the moment you pick up one of our products, you’ll know exactly what’s inside—no hidden ingredients, no confusing labels. We take pride in using only the highest-quality ingredients, carefully sourced and backed by science, to ensure you’re getting the best of nature and innovation in every supplement.

We understand that health is personal, which is why our supplements are designed to work with your body, not against it. By focusing on bioavailability and using advanced liposomal delivery systems, we ensure that your body can absorb and use the nutrients to their fullest potential. Our goal is simple: to help you feel your best, with products you can trust, made with ingredients you feel good about.

With Cymbiotika, you’re not just taking a supplement—you’re joining a community of people who value wellness, science, and the power of transparency. We’re here to empower you on your journey to better health, every step of the way.

Role Overview

We are seeking a highly driven and detail-oriented Senior Director of Distribution to lead and scale our distribution operations in a fast-growing CPG environment. This role will own end-to-end fulfillment across direct-to-consumer (DTC), retail, and third-party logistics (3PL) networks.

This leader will be responsible for building scalable processes, optimizing systems (WMS/ERP/NetSuite), and driving operational excellence across both in-house and outsourced distribution channels. The ideal candidate thrives in a startup environment, brings structure to complexity, and consistently delivers results while building a culture of accountability and excellence.

Key Responsibilities

Distribution and Fulfillment Operations

• Lead high-volume DTC fulfillment operations, ensuring best-in-class performance in speed, accuracy, and cost
• Oversee retail and wholesale distribution, ensuring compliance with routing guides, EDI, labeling, and partner requirements
• Develop scalable processes to support rapid growth and seasonal demand variability

3PL Strategy and Management

• Foster strong relationships and process improvement with all third-party logistics (3PL) partners
• Establish and maintain SLAs, KPIs, and performance scorecards
• Support continuous improvement initiatives to Improve throughput, reduce costs, and enhance customer experience

Process Improvement and Operational Excellence

• Implement continuous improvement initiatives
• Track KPIs such as order accuracy, on-time shipping, cost per order, and inventory accuracy

Systems and Technology (WMS / ERP / NetSuite)

• Partner cross-functionally on system and process improvements
• Ensure integration and data accuracy across systems

Retail Partner Management

• Support operational relationships with key retail partners
• Ensure compliance with vendor requirements and scorecards
• Kitting & Light Production
• Oversee kitting, bundling, and light assembly operations
• Align production schedules with demand forecasts

Leadership and Culture

• Build and lead high-performing teams
• Drive accountability and operational discipline

Additional Duties: Perform other related duties, responsibilities, and special projects as assigned based on business needs and organizational priorities.

Qualifications

• 7+ years of experience in distribution, logistics, or supply chain operations, including 3+ years in a senior leadership role.
• Proven experience managing direct-to-consumer (DTC), retail, and third-party logistics (3PL) operations.
• Strong operational, analytical, and team leadership skills with a track record of driving scalable growth.
• Experience with ERP and warehouse management systems; NetSuite and WMS expertise preferred.

Core Competencies

• Operational excellence and execution
• Strategic and systems-oriented thinking
• Strong leadership and accountability
• Process optimization and continuous improvement
• Data-driven decision making

Success Measures

• Achievement of order fulfillment, accuracy, and service level targets
• Effective management and performance of 3PL partners
• Optimization of distribution and logistics costs
• Maintenance of inventory accuracy and control
• Compliance with retail partner requirements and operational standards

Work Location & Schedule

This position follows an enforced onsite schedule, requiring team members to be present in our San Diego, California office at least five days per week (Monday–Friday).

Physical Requirements

This role involves a combination of warehouse and administrative tasks and requires the ability to frequently lift, carry, or move items up to 50 pounds. Employees should be able to stand, walk, bend, and reach for extended periods and perform tasks that may include repetitive movements or computer-based work as needed.

Compensation & Total Rewards

The salary range for this position is $170,000-190,000 annually. Final compensation will be determined based on experience, skills, and qualifications relevant to the role.

Cymbiotika offers a comprehensive total rewards package designed to support employee wellness, growth, and work-life balance. Benefits include medical, dental, and vision coverage with employer-paid plan options, 401(k) with company match, paid holidays and PTO, flexible work-from-home Fridays, wellness and fitness perks, employee product discounts, catered team lunches, team-building events, and additional lifestyle benefits!