Senior Field Service Technician

($70-$75/hr)

Job Summary

Are you a hands-on problem solver who enjoys travel and takes pride in delivering exceptional customer service? We are seeking a skilled Senior Field Service Technician to join our team. In this role, no two days will be the same. You will troubleshoot, repair, test, and maintain electrical power distribution equipment while providing outstanding service to commercial and industrial clients.

This is an excellent opportunity for someone with a strong work ethic, technical expertise, and the ability to work independently while collaborating with a high-performing team.

Key Responsibilities

As a Senior Field Service Technician, you will perform testing, maintenance, troubleshooting, and repair on low, medium, and high voltage power distribution equipment in accordance with industry standards.

Testing and Calibration

• Instrument transformers
• Power transformer testing, including Doble, insulation resistance, and transformer turns ratio (TTR)
• Cable testing, including power factor, tan delta, VLF, and hipot
• Low, medium, and high voltage circuit breaker and switchgear testing
• Primary and secondary injection testing
• Protective relay testing, including electromechanical and solid-state relays
• Continuity and ground fault testing
• Power quality analysis

Equipment Troubleshooting and Start-Up

• Inspect, troubleshoot, and collect data on:
• Switchgear
• Circuit breakers
• Cables
• Transformers
• Protective relays
• VFDs
• ATS systems

Service and Repair

• Perform equipment inspections
• Diagnose issues and replace parts as needed
• Provide repair recommendations
• Recommission equipment following service

Safety and Compliance

• Follow all safety procedures and protocols, including LOTO requirements

Customer Service and Documentation

• Communicate findings, issues, and resolutions clearly to customers
• Complete reports and documentation accurately and in a timely manner

Teamwork

• Contribute to a strong team environment by supporting coworkers and working toward shared goals

Qualifications

• Associate degree from an accredited two-year technical college in Electrical Power, or equivalent military training preferred
• Examples include Army Prime Power, Air Force Electrical Power Production, or Navy Seabee experience
• Experience testing low and medium voltage switchgear, circuit breakers, transformers, and/or protective relays required
• NETA Certification Level II or III strongly preferred, or equivalent experience with the ability to become certified
• PowerDB experience is a plus
• Valid, unrestricted driver's license with an acceptable driving record
• At least 3 years of driving experience
• Strong communication and customer service skills
• Ability to read and interpret schematics, operating manuals, and safety procedures
• Willingness to work flexible hours, overtime, weekends, and on-call schedules as needed

What Makes You a Great Fit

You will thrive in this role if you:

• Lead with integrity and prioritize safety
• Work well with others and take accountability for your work
• Deliver an outstanding customer experience
• Are proactive, resourceful, and comfortable in a fast-paced environment
• Communicate clearly and professionally
• Have a strong desire to keep learning and growing