Patient Services Representative

Job Description

Job Description

Neighborhood Health – Dental Patient Services Representative

Full-time, 40 Hours

Oxford/Calhoun

At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about.

As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Neighborhood Health is looking to add a Dental Patient Services Representative to our team. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

As a Dental Patient Services Representative, you will:

• Greet patients in a prompt, pleasant, and helpful manner.
• Obtain and enter new patient demographics: update patient information, as necessary, in the EHR to maintain accuracy for billing.
• Research, enter, and update all information needed to complete the billing process. Verify income for self-pay patients, verify insurance and Medicaid coverage, and verify eligibility to various programs that affect the billing process.
• Collect copays and balances, as required by office policies. Distribute copies of receipts to patients.
• Balance charges and receipts at end of each shift.
• Enters preferred pharmacy information.

Requirements:

• Minimum of one year in general medical / dental office.

Education Requirements:

• High School Diploma or GED

This position is full-time with benefits. We offer competitive pay, health, dental, vision, critical illness & accident insurance, 403(b) retirement plan, PTO, and paid holidays.

Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

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