Evening Dining Server
Grand View Lodge
Resort Restaurant Server
As a Resort Restaurant Server, you play a pivotal role in delivering an exceptional dining experience to our guests. Your primary responsibility is to provide attentive and personalized service, ensuring the satisfaction of our patrons. This position involves a combination of customer interaction, menu knowledge, and teamwork in a dynamic hospitality setting.
This role is a key position in our operational excellence delivery goals. The role may advance into a lead level position should the incumbent demonstrate sufficient strategic development and enlargement of performance scope. The successful person will be an advocate of our mission, values, and brand from a Food & Beverage level.
Duties & Responsibilities:
- The position assists in setting restaurant for service (pre-service, water, etc. as required)
- Properly busses & follows up with drink refills and other service requests
- Be prompt and efficient when serving courses to the tables.
- Be knowledgeable about the menu being served and be able to describe and explain ingredients, and preparation of any food presented.
- Perform final clearing of tables, complete breakdown of functions and events; which includes resetting as needed at the end of functions.
- Assist in performing closing duties as indicated on the banquet-closing sheet.
- Resolve guest issues as quickly as possible and communicate all problems to outlet supervisor or manager immediately.
- Maintain knowledge of the entire resort and area to assist guests with questions about the resort.
- Other duties may be assigned
Job Requirements:
- Ability to manage time well, meet imposed deadlines and ability to work flexible hours
- The position requires the ability to lift over 50 pounds occasionally.
- This position requires the ability to stand, walk (6-7 hours at a time), and climb stairs, reach & bend.
- The position may require the service of wine so therefore the position requires the employee to be 18 years of age or older.
Education & Experience:
- High school diploma or GED or one (1) year equivalent experience
- Have basic knowledge of wine and wine/food service
$15.5 - $17.5 per hour
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