Server

Part-Time Server

La Paloma Country Club, located in Tucson, AZ, is pleased to announce an excellent career opportunity for a part-time Server. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Summary: The server will serve the guest's food and beverage items in a prompt, professional, and courteous manner. They will create memorable dining experiences through personalized and genuine interactions.

Responsibilities:

• Prepares restaurant tables with special attention to sanitation and order.
• Assists with setting tables and rearranging tables to accommodate larger parties.
• Provides immediate attention to all guests upon seating.
• Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
• Presents menus and assists guests in selecting food and beverage items.
• Delivers food to guests promptly after preparation.
• Confirms orders with the chefs and bartenders whenever a clarification is requested.
• Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table.
• Participates in pre-shift meetings and taste tests.
• Maintains organized workstation and side work duties.
• Accountable for checks and cash transactions. Utilizes the Point-of-Sale System properly and strives for 100% accuracy in all charges and transactions.
• Follows established training and systems for taking, placing, and delivering orders.
• Follows established standards for greeting, cocktail service, food delivery and general service techniques.
• Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach.
• Practices proper tray service for all food and beverage service.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Qualifications:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• 2+ years' Server experience preferred
• Proven exemplary customer service skills
• 2+ years' experience with a restaurant POS software platform
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Meets state age requirements for handling alcoholic beverages.
• Working knowledge of POS system.
• Attention to cleanliness and safety.
• Must have legible handwriting.
• Patience and customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible and trustworthy.

Physical Demands:

• Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances.
• Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

• SERV Safe Certified (Food Handler & Alcohol) or TIPS equivalent.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.