Senior System Administrator (APG or Redstone Arsenal, AL)

Job Description

Job Description

Akira Technologies is seeking a Senior System Administrator to support the U.S. Army Materiel Command (AMC) at Aberdeen Proving Ground, Maryland or Redstone Arsenal in Huntsville, AL. This position is part of the core technical support team responsible for the day-to-day administration, maintenance, troubleshooting, and security of the JWICS environment.

The Senior System Administrator will provide hands-on support across server, network, security, and end-user environments, ensuring systems remain secure, operational, and compliant with DoD requirements. The ideal candidate is a technically strong administrator who can troubleshoot complex issues, support users in a secure environment, and adapt to evolving mission and technology requirements.

This is an onsite position supporting the Aberdeen Proving Ground, MD or the Redstone Arsenal in Huntsville, AL location. The role also requires active TS/SCI clearance.

Key Responsibilities

• Perform daily Windows and/or Linux system administration, including account management, system configuration, patching, troubleshooting, and maintenance.
• Implement and maintain DoD security requirements, including Security Technical Implementation Guides (STIGs), security patches, and configuration standards.
• Administer and troubleshoot network infrastructure, including switches, routers, firewalls, and related network devices.
• Provide Tier 1/2 technical support to end users, including account resets, software support, connectivity issues, and general troubleshooting.
• Support Video Teleconferencing (VTC) systems, including setup, configuration, troubleshooting, and user assistance.
• Monitor system and security logs, investigate alerts, and support incident response, remediation, and vulnerability management activities.
• Support the secure operation and maintenance of systems within the JWICS environment, following applicable DoD and site security requirements.
• Perform system backups and support disaster recovery and continuity of operations activities, including testing and validation.
• Diagnose and resolve hardware, software, operating system, network, and connectivity issues; escalate complex problems to senior technical personnel or vendors as appropriate.
• Maintain system and technical documentation, including configuration information, troubleshooting procedures, and maintenance records.
• Provide skilled technical support across assigned performance areas and assist with implementing new technologies, system upgrades, and mission requirements.
• Coordinate with system, network, cybersecurity, and customer support teams to maintain system availability, security, and performance.

Required Qualifications

• Minimum 5+ years of relevant IT experience supporting enterprise-level systems and infrastructure.
• Hands-on experience with Windows and/or Linux system administration in a secure or DoD environment.
• Experience with network administration, troubleshooting, and enterprise infrastructure support.
• Certifications
  • Current IAT Level II certification at a minimum.
  • Industry-standard certifications relevant to assigned duties, such as CompTIA Security+, CCNA, RHCSA, or MCSA.
  • Certifications must meet applicable DoD 8570/8140 requirements for the assigned position.
• Demonstrated hands-on expertise in system and network administration, troubleshooting, security operations, and customer support.
• Experience applying STIGs and DoD security requirements to enterprise systems.
• Working knowledge of COMSEC and security practices within classified environments.
• Strong problem-solving and customer service skills with the ability to support users and resolve technical issues in a mission-focused environment.
• Must possess and maintain an active TS/SCI security clearance.
• Must be able to work onsite at Aberdeen Proving Ground, MD or Redstone Arsenal in Huntsville, AL.

Salary Range: $120,000 to $145,000

Akira’s pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

General Description of Benefits

Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement.

Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees.

About Akira Technologies

Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers.

Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.