Healthcare System Technician

Healthcare Systems Technician

We are partnering with a growing provider of healthcare communications and life safety technology to hire a Healthcare Systems Technician. This role is responsible for installing, programming, troubleshooting, and maintaining critical communication systems used in hospitals and healthcare facilities.

The ideal candidate has experience with low-voltage systems, telecommunications, electronics, nurse call systems, or related technologies and enjoys solving technical problems in the field.

What You'll Do

• Install, program, test, and commission electronic communication systems
• Perform final equipment hookups and system programming for new installations
• Troubleshoot and repair electronic components and communication systems
• Respond to customer service requests and diagnose system issues
• Perform preventative maintenance and system inspections
• Document system readings, service work, and installation activities
• Maintain accurate service tickets, inventory records, and project documentation
• Train customers and end users on proper system operation
• Read and interpret wiring diagrams, schematics, blueprints, riser diagrams, and technical documentation
• Utilize diagnostic and testing equipment including multimeters, volt meters, ohm meters, oscilloscopes, and other electronic testing tools
• Participate in an on-call rotation to support customer needs
• Ensure compliance with all company and customer safety requirements

What We're Looking For

• 1-3 years of experience in field service, low-voltage systems, electronics, telecommunications, healthcare technology, or a related technical field
• Experience troubleshooting electronic or communication systems
• Working knowledge of communications technologies and system integrations
• Ability to read and interpret blueprints, wiring diagrams, and technical drawings
• Strong customer service and communication skills
• Comfortable working independently in customer environments
• Strong organizational skills and attention to detail
• Valid driver's license with a clean driving record

Preferred Experience

Experience with one or more of the following:

• Nurse Call Systems
• VoIP and SIP Technologies
• Telephony Systems
• Data Networks
• Wireless Communications
• CCTV Systems
• Fire Alarm Systems
• Sound and Paging Systems
• Healthcare Technology Systems

Additional certifications such as Cisco, Microsoft, NICET, NSCA CEST, RCDD, or manufacturer-specific training are a plus.

Education

• High School Diploma or GED required
• Associate Degree in Electronics, Information Technology, Computer Programming, or a related field preferred
• Equivalent military or technical training will be considered

Travel

• Local travel throughout the Middle Tennessee region
• Most travel within approximately 90 minutes of Nashville
• Limited overnight travel as needed