Customer Engagement Representative

Retail Sales Associate

We're hiring Retail Sales Associates to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

What We Offer:

• Weekly pay via direct deposit
• Uncapped commission paid on top of hourly rate
• Paid training
• Career path into HVAC Sales Advisor roles
• Flexible part-time and full-time schedules

Full-time employees also receive:

• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities

As a Retail Sales Associate, you will engage with retail shoppers and introduce them to heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.

• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
• Act as a Brand Ambassador by educating customers on heating and cooling services and home improvement solutions
• Generate leads and schedule free in-home consultations
• Enter customer information and book appointments for specialists
• Represent with a professional and positive in-store presence
• Support in-store promotions alongside retail management and team members

Qualifications

What We're Looking For:

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, door-to-door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law