Patient Care Manager

Senior Patient Care Manager, RNLead Compassion. Inspire Excellence. Elevate Hospice Care.We are seeking a Senior Patient Care Manager, RN to join our hospice team. Reporting directly to the Executive Director or Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards.As a Senior Patient Care Manager (RN), you will:Lead and support hospice patient care operations to ensure quality and complianceSupervise, teach, evaluate, and develop nursing and clinical associatesManage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit trackingCoordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentationOversee scheduling, visit assignments, and timely completion of patient visitsRespond compassionately and professionally to referrals and clinical inquiriesServe as a liaison between clinical teams, leadership, and external providersEnsure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHCAbout YouQualifications – What You'll Bring:Current Registered Nurse (RN) license in the state of employmentGraduate of an accredited nursing program (Associate degree accepted with relevant experience)Minimum 3 years direct patient care experienceKnowledge of hospice principles, regulatory compliance, and managed careStrong communication, collaboration, and organizational skillsProficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare softwareValid driver's license and automobile insuranceAbility to provide skilled nursing care as needed, including on-call responsibilitiesCPR certificationPreferred Experience (Not Required):Bachelor's degree in Nursing2+ years hospice or home care experienceLeadership experience in clinical supervision or program managementCertified Hospice and Palliative Nurse (CHPN) certificationWe OfferBenefits for All Associates (Full-Time, Part-Time & Per Diem):Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance FundAdditional Full-Time Benefits:Medical, Dental, Vision InsuranceMileage Reimbursement or Fleet Vehicle ProgramGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)Free Continuing Education Units (CEUs)Company-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC)Ready to Join a Team That Cares?Apply today and bring your leadership skills to a team that's dedicated to delivering exceptional end-of-life care with heart.LegaleseThis is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplaceReqID: View phone number on click.appcast.io Category: Single Site Ops and Clinical Leadership Position Type: Full-Time Company: Gentiva Hospice Credenza Health