Technology and Data - Infrastructure Engineer 3 - Contingent

Infrastructure Engineering Consultant

In this contingent resource assignment, you will consult on or participate in moderately complex initiatives and deliverables within Infrastructure Engineering. You will contribute to large-scale planning related to Infrastructure Engineering deliverables and collaborate with client personnel in this area. Your role will involve reviewing and analyzing moderately complex Infrastructure Engineering challenges that require an in-depth evaluation of variable factors.

Locations

Charlotte, NC and Dallas, TX

Salary Range

$50-$55/hr on W2

Required Skills & Qualifications

• 4 years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through work or consulting experience, training, military experience, or education.
• 6 months of experience in production support, including problem identification, ticket documentation, and customer/vendor relations.
• Basic troubleshooting and problem-solving skills.
• Basic computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information.
• Excellent technical skills.
• Excellent verbal, written, and interpersonal communication skills.
• Knowledge and understanding of technology support: logically analyzing, diagnosing, and solving technology problems.
• Prior work experience at client or in client's industry.
• Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

• 6 months of experience working with HSH, and SHS protocols, including validating secure connections.
• Experience with reviewing certificates or supporting encrypted data transfer workflows.
• Exposure to managed file transfer tools such as Axway SecureTransport, Connect:Direct/NDM, or SFTP platforms.
• Foundational understanding of networking concepts, including SFTP/FTP basics, TCP/IP, port testing, and certificates.
• Experience communicating technical issues clearly, demonstrated through support interactions, group projects, or ticket documentation.
• Ability to produce clear written documentation, such as incident summaries, operational notes, or procedural updates.
• Bachelor's in computer science or related field preferred but not required.

Day-to-Day Responsibilities

• Outline and implement product upgrades.
• Contribute to the analysis of business, application, and technical infrastructure requirements.
• Test, debug, and document programs using Agile development practices.
• Participate in high-level technical concepts spanning technology and business.
• Generate documentation, operational policies, and procedures.
• Use monitoring tools, such as Grafana, for business application and operations teams.
• Contribute to the testing of business, application, and technical infrastructure requirements.
• Participate in daily Risk and Control flow of Compliance, focusing on policies and procedures.
• Collaborate on a long-range plan designed to resolve problems and prevent them from recurring.

Company Benefits & Culture

• Competitive hourly rate.
• Opportunities for career advancement.
• Collaborative and inclusive work environment.