Technology and Data - Engineer 5 - Contingent

Open Shift Operations & Platform Management

Location: Chandler, Dallas, Charlotte

Required Qualifications:

• 8+ year's experience in Systems Operations, Cloud Operations, SRE, or related operational roles
• 6+ years in Kubernetes/OpenShift platform operations
• 4+ years Linux systems operations experience
• Experience leading operational teams or platform operations functions
• Strong record of operational automation and incident leadership

In this role, you will:

• Own the operational health, lifecycle, and governance of Kubernetes/OpenShift platforms. Drive standards, procedures, and operational readiness across all environments.
• Lead major incidents, coordinate cross team response, ensure timely restoration, manage communication, and drive root-cause and permanent corrective action.
• Lead initiatives to enhance resilience, reduce platform incidents, eliminate recurring issues, and increase automation maturity.
• Direct automation strategy for run operations, leveraging Python, GitOps, AI-assisted tooling, or self service workflows to reduce manual effort.
• Lead OpenShift cluster lifecycle activities, including new cluster builds, configuration, onboarding, upgrades, and cluster decommissioning, ensuring consistency, reliability, and compliance across environments.
• Influence engineering, security, and development teams to adopt consistent operational patterns, guardrails, and readiness practices.
• Ensure adherence to regulatory, security, and audit requirements; maintain strong operational hygiene and documentation.
• Guide other team members, develop skill maturity, and strengthen operational best practices across the organization.