Senior Escalations Lead: Customer Experience & Retention
$75k - $85kNexamp
Nexamp is seeking a Customer Escalations Lead to join their Chicago team, responsible for managing the highest-risk customer issues. The role involves overseeing escalations, directly resolving complex cases, and supervising a team to ensure compliance and customer satisfaction. Applicants should have at least 3 years of relevant experience, strong leadership skills, and proficiency in Salesforce. Competitive compensation, including a salary range of $75,000 - $85,000, is offered along with comprehensive benefits. #J-18808-Ljbffr Nexamp
Vacancy posted 3 days ago
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