Facility Technician

Facility TechnicianISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $30.00 - $33.00.The work hours for this position are Mon-Fri, 8:00 am - 5:00 pm. Schedule to be discussed with the Hiring Manager-Flexibility is a plus.The Facility Technician is responsible for operation, replacement, repair and maintenance of general building related infrastructure. Work involves the lifting of heavy materials and apparatus, and may be performed in areas of extreme heat, cold, and/or noise. Receives and responds to service calls, takes immediate action to resolve emergency situations or system breakdowns. Ensures that work area/plant is always clean, safe, and that managed/generated utilities meet delivery specifications. Oversees contractors, routine and preventive maintenance work to ensure work is performed appropriately and in a safe manner. Communicates with ISS and Customer operations management teams, tenants/utility system end users, and Business Unit Stakeholders. The Facility Technician requires an Apprentice/Generalist Craftsman skillset.Position Duties / Responsibilities of the Position & Approximate Percentage of Time Spent in Each Duty/ Responsibility:Completes HS&E training as scheduled; Follows HS&E procedures; Demonstrates safe work practices; Exhibits HS&E best practice culture; Reports unacceptable HS&E conditions immediately50% of Time SpentPerforms TS operation, installation, replacement, repair, and maintenance of TS related mechanical, electrical, plumbingPerform/Direct TS Preventive Maintenance Work orders from PM CalendarWorks closely with the "Manager" to optimize the Preventative Maintenance ProgramResponds to trouble calls; works closely with Operations to ensure efficient operations; maintaining records, logs and files as requiredPerform scheduled rounds and readings on plant systems/assetsEnsures services/maintenance is executed according to established industry standardsIdentify deficiencies through regular and thorough inspection of facility infrastructureRepair restroom fixtures, sweat/braze copper pipe, thread black pipeDrain & "safe off" systems to facilitate repairsPerform minor carpentry tasks, replace ceiling tiles, repair or replace door hardware, locks, panic bars etc.Perform minor electrical tasks to include bulb, ballast, driver replacementInspect mechanical, electrical systems, trace electrical circuits, operate switchgear, record inspections.Assists other Mechanics, Electricians, and Operators with major repairs and maintenance of facility equipmentEnsures regulatory compliance associated with in scope TS servicesReads and interprets Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps and/or Electrical DiagramsOperates support equipment including forklift, cranes, pay loaders, and moving vehiclesMaintains tools and orders supplies as required for installation and repairsComplies with departmental policy for safe storage, usage and disposal of hazardous materialsFollows safety practices, and utilize protective clothing and equipment as required by OSHA. Know the whereabouts of all emergency equipment (i.e. fire extinguishers, eyewash and shower stations, first aid supplies, breathing apparatus, etc.)Safely use hand tools, power tools and test instruments to maintain, troubleshoot and repair various types of equipmentSupports customer satisfaction processes by ensuring customers are informed about the status of their request in a timely and accurate mannerMaintains operation and maintenance manuals for all equipment. Record all tests, scans and inspections as directedMaintains all tests, logs and manuals in an efficiently organized mannerEnsures accurate and timely documentationFollows good hood housekeeping standardsPerform any additional duties on an as "required" basis where such duties are within the scope of contractual obligations, any requested additional work etc.15% of Time SpentCommunicates with ISS and Customer facility operations management teams, tenants/utility system end users, and Business Unit Stakeholders.10% of Time SpentOperate, Monitor, Adjust, Maintain facility assets/systems and associated Control SystemsMaintain CMMS system records, logbooks, required documentation5% of Time SpentOversee work performed by outside contractorsRequisition necessary material to complete required repairsPerform applicable administrative duties…Payroll, HR, training, etc.Qualifications:HS Diploma or greaterMinimum of two (2) years of experience in facility maintenanceExperience with customer line of businessExperience with customer building type(s)Ability to read, write, and communicate in English requiredWorks and participates well as a team memberCommunicate well with others; clearly write and speak to clients, superiors, coworkersGood organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the jobPresents self in professional manner: neat appearance and grooming.Able to produce a quality work product in a prompt, safe and efficient mannerAbility to work without supervision and appropriately with multiple deadlinesMaintain a good attendance record, including notification in the event of tardiness and absenceFor internal candidates, must constantly receive a "meets expectations" job performance reviewApprentice/Generalist level craftsman in facility maintenanceReads and interprets Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps and/or Electrical DiagramsExperience & proven ability to install/demo/setup/repair general building infrastructure i.e. paint/patch, flooring, windows, doors, hardware,Experience & proven ability to safely secure hydronic and electrical systems for maintenanceExperience & proven ability to Braze/Solder copper pie, thread black pipeBasic carpentry skillsKnowledge of operation of building auxiliary systems i.e. fire-life safety, stand by emergency generatorsFamiliarity of general building systems i.e. vertical lift equipment, overhead doors.Ability to write, execute written and oral instructions and perform arithmetic calculations.Strong knowledge of safe work practices and procedures typical for maintenance operationsAbility to safely wear a respirator, climb ladders, enter confined spaces, lift heavy objects and perform other physically demanding tasksSafely and skillfully use all types of related hand and power toolsCompetencies:Understanding and able to troubleshoot office building emergency and fire systemsUnderstanding and able to troubleshoot and maintain central plant systems and supporting equipmentAble to operate, monitor, adjust, and maintain Building Automation Systems (BAS)Able to troubleshoot/maintain/repair plumbing, Mechanical, minor electrical components/systemsAble to read Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps and/or Electrical DiagramsGreat communication skills needed to interact with customer and tenant accordinglyThe job oversees work process and/or workflow but does not directly manage/supervise employees.The Facility Technician must be capable of working independently, and/or under the direction/oversight of local (Lead Building Engineer, Chief Engineer, or FM), Regional, and/or Country TS and Account Managers (dependent on space type, scope of work, and dispersion of ISS organizational managers). The Facility Technician does not supervise other ISS TS personnel. May supervise third-party TS vendors at assigned location(s).Physical Demands:Must be able physically perform all operations and maintenance on site