Account Manager, Meritain Health (Northeast)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Examines sales, account management, and business retention metrics for products and services in support of profitable growth and other business objectives. Provide client management support to a team of Account Executives; focusing on client and member satisfaction, and achievement of financial objectives. Analyzes complex client data, account performance, and market trends to identify opportunities for account expansion, upselling, and cross-selling. Partner with account executives to develop complex account plans and strategies to maximize revenue generation, mitigate risks, and achieve account growth targets. May participate in business reviews with clients, discussing performance metrics, identifying areas for improvement, and making recommendations to optimize account outcomes. Collaborates with internal stakeholders, such as sales, marketing, and product teams, to align account strategies, deliver value-added solutions, and enhance customer experience. Designs and delivers client presentations, proposals, and reports to showcase account performance, highlight opportunities, and drive engagement. Implements proactive account management, resolving issues, and ensuring a smooth and positive client experience Collaborates with cross-functional teams to ensure timely and accurate delivery of client projects, products, and services, meeting client expectations and driving customer satisfaction. Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success. Participate/support any Open Enrollment or Health Fairs needs. 2-5 years of health insurance industry and account management experience.

• Strong reporting knowledge such as Ready Data &Tableau
• Proficiency with desktop software applications such as Outlook, Word, PowerPoint, Teams, and Salesforce.
• Travel required 10-20% of time within the United States.

Strong critical thinking, time management, and organizational skills. Bachelor's degree ~ Education High School diploma 4 years relevant experience. Full time Pay Range 46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 11/06/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.