Lead End User Computing Engineer - Apple

Why GMF Technology?Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.Please note: We are unable to provide any type of sponsorship for this position at this time. What makes You an ideal candidate?Skills and KnowledgeExperience in endpoint management, with strong focus on Apple platformsExperience with JAMF Pro administration and architectureExpertise in macOS, iOS, Apple Business Manager (ABM), and device enrollment programsExperience with identity integration (Azure AD/Entra ID, Okta SSO, conditional access)Strong scripting/automation skills (Bash preferred)Knowledge of security frameworks and endpoint compliance standardsProven leadership experience guiding technical teams and driving enterprise initiativesStrategic thinking with hands-on technical depthStrong problem-solving and incident leadership (especially endpoint performance and user experience)Effective cross-functional collaboration across infrastructure and security teamsExperience & Education 5-7 years experience in Information Technology Pref5-7 years experience with macOS, iOS, Apple Business Manager5-7 years experience managing desktop applications PrefHigh School Diploma or equivalent RequiredAssociate DegreeBachelor’s Degree in related field or equivalent work or military experience PreferredWhat We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.Compensation: Competitive pay and bonus eligibilityWork Life Balance: Flexible hybrid work environment, 2-days a week in officeThis position is not open to agency submissions#GMFJobs #LI-Hybrid #LI-DW1About the role:The Lead for Apple Endpoint Management is responsible for the strategy, governance, engineering, and operational management of the GM Financial Apple ecosystem, including macOS and iOS devices, leveraging JAMF as the primary endpoint management platform. This role provides technical leadership and oversight to ensure secure, scalable, and user-centric deployment, configuration, and lifecycle management of Apple devices across the enterprise.The position partners closely with infrastructure, security, networking, and end-user computing teams to deliver a high-performance, compliant, and frictionless user experience while aligning with enterprise standards and modernization initiatives.Platform OwnershipLead design, implementation, and optimization of JAMF Pro for device management at scaleLead end-to-end management of Apple enterprise platforms including Apple Business Manager (ABM), MDM (Intune), and Apple service integrationsOversee automation, scripting (Bash/Python), and zero-touch deployment (DEP/ABM) strategiesManage application packaging, deployment, and updates via JAMF and enterprise app catalogLead vendor management and roadmap alignment with Apple and JAMFDevice Lifecycle and DeploymentDrive Apple device lifecycle management (procurement, provisioning, compliance, patching, retirement)Drive zero-touch deployment, provisioning, and configuration standards for Apple devices across the enterpriseSecurity and ComplianceEstablish and enforce security baselines, policies, and compliance controls for macOS/iOSEnsure integration with identity providers (e.g., Entra/Okta) and conditional access strategiesPartner with cybersecurity to integrate endpoint protection, conditional access, and compliance frameworksOperational ExcellenceLead and mentor engineers and admins supporting Apple platformsProvide Tier 3 escalation support for complex Apple endpoint and JAMF-related issuesCollaborate with VDI, identity (Azure AD/Entra), and MDM/UEM teams for cross-platform alignmentDefine SLAs, performance KPIs, and support models for Apple platformsDrive continuous improvement in device performance, reliability, and end-user experienceDevelop metrics, reporting, and continuous improvement initiatives for endpoint performance and user experienceFull timePosting Date: 2026-08-10