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Walk-Up IT Support Technician (ITIL & Credentialing)

Edgewater IT LLC Defunct

Edgewater Federal Solutions seeks a Walk Up Support Technician to support the IT program at a major national laboratory in Albuquerque, NM. The role provides end-user IT support, resolves incidents, and ensures ITIL-conformant service delivery for hardware and software devices, including mobile equipment and classroom tech.

You will document issues in the ticketing system, assist service desk functions, and collaborate with field technicians and cross-functional teams.

#J-18808-Ljbffr
Vacancy posted 5 days ago
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