Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

TransPerfect

Customer Service Representative

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Location: 1015 Belvidere St., El Paso, TX 79912

Full-time with Benefits: Award-winning benefits package, medical/dental, 401K, PTO and much more!

Career Advancements

Newly Renovated Corporate Office in the Phoenix Ahwatukee Area

State of the Art Game Room

Superior Employee Engagement Program

Customer Service Representatives are responsible for processing in-bound calls with third party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership.

Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects

Communicates effectively, reads FAQs verbatim and address customers' needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed

Documents all calls appropriately, and follows all procedures as dictated by policy and procedures

Conducts themselves in a professional manner at all times – adheres to structured internet rules and regulations on the call center floor

Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively

Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor

Attends all scheduled training as required

Accomplishes other general tasks as required or necessary

Qualifications

High School Diploma or General Equivalency Diploma required; 18 years or older

6 months - 1 year of Customer Service experience, or Call Center experience, and desktop applications experience

Typing 35-40 WPM

Schedule Flexibility

Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy

Ability to deal with customers from diverse backgrounds

Excellent computer skills with quick and accurate typing, the ability to open several applications at one time and review documents with attention to detail and accuracy

Quality Customer Service Skills

Ability to handle escalated calls, with empathy and professionalism

Decision making and problem-solving skills

Excellent time management skills

TransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in El Paso, TX vacancy
  •  ...Inbound Sales Representative Self-motivated. Detail-oriented. Adaptable. If these qualities describe you, consider applying...  ...in connecting millions of prospective and current customers to the products and services that power their digital lives. As an Inbound Sales... 
    Suggested
    Full time

    Spectrum

    El Paso, TX
    1 day ago
  •  ...About the job Customer Service Representative - Remote The ideal candidate loves talking to people and proactively solving problems. You will be responsible for turning customers into passionate evangelists. Responsibilities Communicate with customers... 
    Suggested
    Work experience placement
    Remote work

    Jobsultant Solutions

    El Paso, TX
    4 days ago
  •  ...Maximus in El Paso, TX, is seeking a customer service representative for on-site responsibilities involving basic inquiries through calls, emails, or chats. You will use a guided system to gather information, provide timely responses, and refer complex cases to senior... 
    Suggested

    MAXIMUS

    El Paso, TX
    1 day ago
  •  ...Customer Service Representative Answer customer inquiries regarding products, orders, shipping, and inventory status. Process and manage customer orders, returns, and exchanges. Coordinate with warehouse staff to ensure timely and accurate order fulfillment. Update... 
    Suggested

    Partners Personnel

    El Paso, TX
    3 days ago
  •  ...Bring your energy to the role of Goodwill Customer Service Representative to perform responsibilities as a Customer Service Representative. Work with your team to maintain efficiency and high standards. Work with your team to maintain efficiency and high standards. Perks... 
    Suggested
    Flexible hours

    TradeJobsWorkforce

    El Paso, TX
    1 day ago
  •  ...Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and/or service.... 

    Doggett

    El Paso, TX
    4 days ago
  •  ...Customer Service Lead The Customer Service Lead plays a critical role in ensuring the smooth, efficient operation of Lucchese's Customer Experience department. This position serves as the primary point of contact for all CS operational issues, acting as the key liaison... 
    Work at office

    Lucchese Boot CO

    El Paso, TX
    4 days ago
  • $12 - $15 per hour

     ...Work from Home | Make a Real Impact Every Day! Position: Remote Customer Service Representative Pay: $12–$15/hr starting Schedule: Flexible | Minimum 15 hrs/week Location: 100% Remote (U.S. only) Are you the go -to person friends call when they need help? If you're friendly... 
    Remote work
    Work from home
    Flexible hours

    GrabJobs

    El Paso, TX
    4 days ago
  •  ...Sonepar - - Responsibilities: Assist customers over phone/internet/in person with orders and product questions; Develop customer relationships to meet needs; Negotiate pricing with customers and suppliers; Follow up on orders and resolve customer concerns; Assist counter... 

    Sonepar

    El Paso, TX
    3 days ago
  • $12.25 per hour

     ...As a Part Time Customer Service Associate , you will be interacting with our customers to provide world-class service to Hertz customers...  ...procedures. + Welcome each customer with a smile. + Proudly represent Hertz with your professional appearance, language and behavior... 
    Hourly pay
    Part time
    Local area
    Immediate start
    Worldwide
    Flexible hours

    The Hertz Corporation

    El Paso, TX
    2 days ago
  •  ...Sherwin-Williams is seeking a Customer Service Specialist to support retail and wholesale customers, answer questions about products, and recommend solutions. The role emphasizes delivering excellent service while helping the store meet its sales goals. Responsibilities... 
    Flexible hours

    Sherwin-Williams

    El Paso, TX
    4 days ago
  • $25 - $45 per hour

     ...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and...  ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home... 
    Hourly pay
    Weekly pay
    Extra income
    Temporary work
    Part time
    For contractors
    Seasonal work
    Remote work
    Work from home
    Flexible hours

    GL1

    El Paso, TX
    1 day ago
  • $15 - $15.3 per hour

     ...started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store... 
    Hourly pay
    Weekly pay
    Full time
    Local area
    Flexible hours
    Weekday work

    Rent-A-Center

    El Paso, TX
    5 days ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Socorro, TX
    5 days ago
  • $3,217.54 per month

     ...Customer Services Representative (El Paso) Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with... 
    H1b
    Immediate start
    Relocation
    Work visa
    Flexible hours

    Texas Workforce Commission

    El Paso, TX
    2 days ago
  • $17 per hour

     ...Onsite Customer Service Representative - Interview Today! Start In August! Location: 1440 Goodyear Dr El Paso TX 79936 Employment Type: Full-time, $17/hr Supporting: Financial Services About Us We're the largest minority‑owned CX provider, delivering digital‑first, people... 
    Weekly pay
    Daily paid
    Full time
    Currently hiring
    Local area
    Immediate start
    Flexible hours

    Alorica

    El Paso, TX
    4 days ago
  •  ...responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. They must establish, promote and maintain excellent rapport with all customers, co‑workers, sales representatives, and others as appropriate. Must maintain continuous... 
    Work at office
    Local area
    Flexible hours
    Weekend work
    Afternoon shift

    Vertiv

    El Paso, TX
    4 days ago
  •  ...Solutions, LLC is seeking a Remote Inbound Call Center Representative to support Veterans with friendly, patient service. This fully remote role offers a set schedule...  ..., and build positive relationships with customers. The role requires US citizenship, valid IDs, and... 
    Remote work

    Principle Choice Solutions, LLC

    El Paso, TX
    4 days ago
  •  ...We are currently looking for individuals to fulfill Part-Time and Full-Time Customer Service Representative positions. No experience is required to apply for the position. Training is provided through former experienced employees and available to hired applicants. We are... 
    Full time
    Temporary work
    Part time

    MyJobResource

    El Paso, TX
    4 days ago
  •  ...Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project...  ...your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the... 
    For contractors
    Work from home

    ACD Direct

    Fort Bliss, TX
    4 days ago
  • $18 - $23 per hour

     ...Job Description: As a Customer Service Representative, you will work with Retirement Services Operational Support Team is a department within Tier 2 of Client Services & Support (CS&S). Retirement Services OST provides expertise on complex product and service questions... 
    Hourly pay
    Flexible hours

    cyberThink

    El Paso, TX
    1 day ago
  •  ...evident in every interaction with our customers, co-workers, and team mates. We strive...  ...person? Do you provide personalized service that creates customer loyalty? Can you...  ...the competition? The Customer Service Representative is responsible for providing effective... 
    Hourly pay
    Full time
    Work at office
    Shift work
    Weekend work
    Afternoon shift

    Million Air

    El Paso, TX
    1 day ago
  •  ...Customer Service Representative TransPerfect is more than just a job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique... 
    Full time
    Local area
    Remote work
    Shift work

    TransPerfect

    El Paso, TX
    1 day ago
  • $15 - $20 per hour

     ...Do you get excited when helping customers find solutions? Do you have a cheerful disposition...  .... Appliance is a World Class customer service company who happens to excel at...  ...appliances. We are looking for Customer Service Representatives for our office. Apply today! If you... 
    Hourly pay
    Work at office
    Weekend work

    Mr Appliance

    El Paso, TX
    4 days ago
  •  ...Customer Service Representative This job is located at 9155 Dyer Street, Suite A, EL Paso, TX 79924 PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first... 
    Local area
    Flexible hours
    Afternoon shift
    Early shift

    PLS

    El Paso, TX
    1 day ago
  • $20 per hour

     ...savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer... 
    Local area
    Visa sponsorship
    Shift work
    Night shift

    Spectrum Financial Services

    El Paso, TX
    2 days ago
  • $16 - $17 per hour

     ...Customer Service Representative Job Type: Full-Time Industry: Customs Brokerage / Logistics Payrate: $16/hr. -$17/hr. Schedule: Monday Friday from 12:00pm -9:00pm available to Support OT on Saturdays Position could become full time with the company Job Summary... 
    Full time
    Work at office
    Monday to Friday

    Burnett Specialists

    El Paso, TX
    3 days ago
  •  ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer... 
    Contract work
    For contractors
    Work experience placement
    Local area
    Afternoon shift

    Sherwin-Williams

    El Paso, TX
    1 day ago
  •  ...local insurance agency in Alabama is seeking a motivated Customer Relations Representative to enhance customer experience and support business growth...  ..., is detail-oriented, and has a commitment to customer service. Join a team that makes a difference in the community while... 
    Hourly pay
    Full time
    Local area
    Relocation package

    Kathypowell

    El Paso, TX
    4 days ago
  • $20 per hour

     ...savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer... 
    Local area
    Visa sponsorship
    Shift work
    Night shift

    Spectrum Financial Services

    El Paso, TX
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!