Wholesale Parts Sales Representative

Job Description

Job Description

Wholesale Parts Sales Representative Location: Best Ford – Nashua, NH

Best Ford has proudly served the Nashua area with honesty, professionalism, and a commitment to top-tier customer service. As a locally owned dealership, we foster a supportive and growth-oriented environment where every team member plays a vital role. We're looking for passionate individuals who want to represent a trusted brand and build lasting relationships in the automotive industry.

Job Description

Best Ford is seeking a driven and personable Wholesale Parts Sales Representative to support our growing parts department. This individual will be responsible for managing and expanding our wholesale customer base, ensuring accurate and timely parts delivery, and maintaining detailed customer records. If you’re proactive, organized, and passionate about delivering excellent service, we want you on our team.

Job Type: Full-time
Pay: Based on experience

• Work Schedule: Monday to Friday 7:30 am  - 5:00 Pm 

• Ability to Commute: Nashua, NH (Required)

• Work Location: In person

• Visit assigned wholesale customers regularly to maintain strong business relationships

• Prospect and develop new wholesale accounts in the Nashua and surrounding areas

• Communicate parts orders to the counter team, noting whether items are in stock or require emergency status

• Confirm delivery dates with customers for non-stock items before placing orders

• Review special orders with the parts manager and obtain approval prior to processing

• Obtain parts manager’s approval for special pricing requests

• Provide counter staff with accurate delivery instructions for outgoing orders

• Follow up on orders to ensure prompt and accurate customer service

• Submit completed call reports to management

• Keep customer records updated in the DMS, including address or contact changes

• Add new wholesale accounts to the DMS system

• Attend training seminars and product updates when available

• Maintain a professional appearance and attitude at all times

• Offer the best possible customer experience, including hands-on product explanations when needed

• Submit regular sales reports to management

• Inform current and potential customers of product features, benefits, and promotions

• Resolve customer concerns and complaints professionally and effectively

• Previous experience in automotive parts sales or a related field

• Strong communication, organizational, and follow-up skills

• Proficient with DMS and general computer systems

• Ability to multitask and manage time effectively

• Clean driving record and valid driver’s license

• Knowledge of automotive parts and product lines preferred

• Self-motivated with a customer-first attitude

• Join a fast-paced and well-supported parts department

• Be part of a dealership that values long-term employee and customer relationships

• Opportunity to grow within a trusted, community-focused brand

• Represent one of the most well-known names in the automotive industry

Benefits

• Competitive base pay + commission

• Health, dental, and vision insurance

• Paid time off and vacation

• 401(k) plan

• Employee vehicle purchase discounts

• Career advancement opportunities

Best Ford is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law. We believe that a diverse team strengthens our organization and fosters a more inclusive workplace.