Business Operations & Project Lead

Position Overview This role is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. It involves coordinating the efforts of team members and third‑party contractors or consultants to deliver projects on plan, defining the project's objectives, and overseeing quality control throughout its life cycle. The ideal candidate will have strong project management skills, experience in managing complex projects, and the ability to work effectively with cross‑functional teams. What You'll Do Assist in developing comprehensive project plans that outline scope, objectives, deliverables, resource allocation, budget, and timelines. Coordinate and manage project activities, ensuring milestones and deliverables are met on time and within budget; raise any roadblocks to senior leadership. Identify and manage project dependencies and critical path. Motivate project team members, providing direction and support to ensure successful execution. Assign tasks and responsibilities to team members and monitor their progress. Facilitate effective communication and collaboration among team members and stakeholders. Identify potential project risks and develop risk‑management plans for review. Monitor and manage project risks throughout the lifecycle, ensuring any issues are promptly raised, addressed, and resolved. Conduct regular risk assessments and update risk‑management plans as needed. Communicate project status, progress, and any issues to stakeholders, including senior management, clients, and team members. Prepare and deliver regular status reports, highlighting key achievements, challenges, and next steps. Facilitate project meetings, including kick‑off meetings, status meetings, and project reviews. Ensure deliverables meet quality standards and client expectations. Maintain quality assurance processes and procedures to ensure the highest standards of delivery. Conduct regular project reviews and audits to identify areas for improvement. Manage project budgets, ensuring costs are controlled and within budget. Monitor expenditures and provide regular budget updates to stakeholders. Identify opportunities to improve project‑management processes and methodologies. Implement best practices and tools to enhance the efficiency and effectiveness of project‑management activities. Stay updated on industry trends, emerging technologies, and project‑management best practices. What You'll Bring to Zelis Bachelor’s degree; 2–3 years’ experience normally required, Master’s degree preferred. Attendance at company and regional training is expected. Proficiency in AI tools, with an understanding of how to develop or create intelligent prompts and/or agents. Project Management Professional (PMP) certification or equivalent is preferred. Strong understanding of project‑management principles, methodologies, and tools. Excellent leadership and team‑management skills, with the ability to motivate and inspire others. Strong communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels. Excellent analytical and problem‑solving abilities, with a focus on data‑driven decision‑making. Proficiency in using project‑management software and tools (e.g., Microsoft Project, Asana, Trello). Ability to work independently and as part of a team in a fast‑paced environment. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta, GA; Boston, MA; Morristown, NJ; Plano, TX; St. Louis, MO; St. Petersburg, FL; and Hyderabad, India. We foster a hybrid and remote‑friendly culture; all employee work locations are based on the needs of the position and determined by the Leadership team. In‑office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $65,000.00 – $82,650.00 Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis’ full‑time associates are eligible for a highly competitive benefits package, including a 401(k) plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits such as medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email View email address on click.appcast.io . Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. #J-18808-Ljbffr Zelis Healthcare, LLC