Merchandising Manager

Store - UTICA-NEW HARTFORD, NY Overview The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management. Responsibilities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. Ensure execution of Company policies and standards, and hold team accountable for store conditions and results. Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity. Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor. Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs. Execute and maintain Store-In-Stock Optimization (SISO) routines to drive in-stock levels, replenishment accuracy, and sales readiness. Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule. Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations. Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery. Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement. Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused. Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems. Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately. Process Return to Vendor (RTV) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments. Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction. Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments. Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations. Minimum Type of Experience Required 3+ years retail leadership experience Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation Ability to climb ladders or step stools to stock and retrieve products Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment Ability to work in a fast-paced environment with frequent customer interactions Work hours include nights, weekends and early mornings Compensation and Benefits Total Base Pay Range for this position: $17.00 - $22.70 per hour. This position may be eligible for overtime compensation in accordance with state and local laws. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to retirement plans, healthcare options, and other voluntary benefits. For a summary of benefits, please visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com. Equal Opportunity Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. Michaels will provide reasonable accommodations to applicants with disabilities. If accommodation is required to participate in the job application or interview process, to perform essential job functions, or to receive benefits and privileges of employment, please contact Customer Care at View phone number on click.appcast.io. #J-18808-Ljbffr