Account Based Marketing Manager

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always‑on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking a dynamic Account‑Based Marketing Manager to join our Marketing team. In this role, you will implement targeted campaigns and tactics to drive pipeline growth from a strategically curated list of key accounts. Working closely with Sales and Marketing, you will adopt a data‑driven approach, consistently testing and evaluating campaign performance to ensure success. This is an exciting opportunity to lead strategic marketing initiatives that align with our vision and business objectives. The ideal candidate has a proven track record of managing and scaling integrated B2B SaaS ABM campaigns, leveraging data‑driven insights to optimize pipeline contributions. Key Responsibilities Partner with Marketing, Sales, and Customer Success leadership to identify top target accounts and define objectives that drive revenue growth and enable customer success. Autonomously develop and execute targeted, multi‑channel ABM programs for key accounts. Collaborate closely with Sales and cross‑functional marketing teams, applying a data‑driven ‘test and learn’ mindset to optimize performance. Represent the Campaigns team and work closely with Marketing Operations to support high‑performance ABM marketing tools and integrations, ensuring precise audience targeting through the appropriate channels. Own, track, and measure program results, delivering insights to stakeholders across the business. Define and implement scalable, repeatable processes to expand PagerDuty’s ABM program across strategic accounts globally. Basic Qualifications 7+ years of previous B2B marketing or other relevant experience 5+ years of experience in account‑based marketing at a global‑sized B2B SaaS company Proven prior experience driving cross‑functional collaboration with Sales to execute and optimize marketing campaigns Successfully implemented data‑driven programs with key measurements for success Strong quantitative and analytical skills with an understanding of B2B marketing metrics and sales funnel Preferred Qualifications CRM/marketing automation background, preferably Salesforce and Marketo ABM tool experience – Demandbase preferred Hands‑on experience executing across web, email, and digital marketing channels Highly organized and efficient with the ability to develop and execute against an evolving plan Clear communication skills to articulate new ideas, products, and campaigns to both internal and external stakeholders Team player with the ability to work collaboratively and autonomously The base salary range for this position is $114,000.00 - $172,700.00 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job‑related knowledge, skills/competencies and experience. PagerDuty is a flexible, hybrid workplace. We embrace and encourage in‑person working as an integral part of our culture. Both our employees and external research tells us that co‑located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office two times per week, so you can thrive in your new role and fully embrace being a Dutonian! We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application. Location Restrictions Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. Benefits Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty – companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company‑wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure. PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty’s Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email View email address on click.appcast.io and we will work with you to meet your accessibility needs. PagerDuty uses the E‑Verify employment verification program. #J-18808-Ljbffr PagerDuty