Senior Maintenance Technician

Job Description

Job Description

Stoa Group's new luxury apartment community in The Heights at Materra is seeking a full-time Senior Service Technician. Stoa Group is nationally ranked #5 best places to work in multifamily and is recognized as National Apartment Association (NAA) Top Employers; we pride ourselves on having a great company culture where we put our employees first. Our Senior Maintenance Technicians are a vital part of each community's success. Senior Maintenance Technicians are personable, multi-talented, technically skilled individuals with a passion for fixing things and a keen eye for detail. Our repair leaders provide the technical know-how behind each apartment community and provide guidance and training to other maintenance professionals. From HVAC to plumbing to a fresh coat of paint, Senior Maintenance Technicians have a hand in every apartment and every resident's satisfaction.

As a Senior Maintenance Technician, you will work with one of our property management team to provide exceptional service to residents. You will collaborate with team members to assess and respond to maintenance issues, develop a rapport with residents by being both knowledgeable and friendly, and inspire trust by caring for our community and making our apartments feel like home.

REQUIREMENTS

• 1+ years of hands-on general maintenance experience
• Availability to work a flexible schedule, including weekends and rotating on-call responsibility for after-hours emergencies
• Reliable and consistent form of daily transportation to and from work, including after-hours for emergencies
• Computer proficiency and frequent everyday use of a Smartphone

PREFERRED EXPERIENCE

• HVAC experience and EPA Certification
• High school diploma or equivalent

WHAT YOU'LL DO

• Repair and enhance our community. You'll be responsible for repairing and maintaining all the community's plumbing, electrical, HVAC, appliance, carpentry, and painting needs.
• Build rapport with residents. You'll make positive connections with residents by offering a smile and a greeting when you see them and chatting as you make repairs in their homes.
• Manage service requests. You'll launch into action when maintenance issues arise, collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction.
• Know the make-ready schedule. Daily, you'll monitor apartment vacancies and initiate the turnover process with painting, cleaning, and repairing.
• Tend to preventive maintenance. You'll safeguard equipment with regular tune-ups, helping equipment last longer and minimizing costly repairs.
• Notice the details. You'll walk the property daily, inspecting all areas for cleanliness and safety and helping to maintain great curb appeal.
• Lead and coach others. As a senior team member, you'll help mentor, train, and develop your teammates. And in the absence of your Service Manager, you'll assume managerial responsibilities by managing service requests, delegating tasks, and supervising and directing the work of your teammates.

Why Join Stoa Group?

Stoa was established in 2017 to construct large-scale multifamily developments throughout the Gulf Coast. We are headquartered in Hammond, LA. Stoa Group develops meaningful relationships and extraordinary communities throughout Louisiana and beyond. We are a values-driven organization that views all employees as our greatest asset. At Stoa Group, we recognize the importance of investing in our employees and putting our people first. When we hire, we look for people who exemplify our core values and contribute positive energy to our culture. Stoa Group empowers our people through an employee-driven culture that delivers more than baseline benefits:

• Competitive Salaries + commissions
• Retirement Plan with matching
• Paid Time Off and paid holidays
• 100% Employer-paid Health Insurance for employees
• Dental & Vision Insurance
• Employee Rental Discount
• Professional Development and Growth Opportunities

Stoa Group is an Equal Opportunity Employer M/F/Disability/Veterans. All applicants applying must be authorized to work in the United States.