Middle Market Commercial Lines Account Manager

Commercial Lines Account Manager - Middle Market

Harrison Gray Search has partnered with a century-old, growing insurance innovator in Michigan. We are seeking a Middle Market Commercial Lines Account Manager for the Grand Rapids office. This role is designed for a dedicated professional who thrives in a steady environment, managing a stable and diverse book of business that balances complexity with a structured workflow.

Job Responsibilities

• Manage a stable revenue stream: Oversee a book of business valued at approximately $400,000 to $500,000 in revenue.
• Collaborative partnership: Work directly with two dedicated producers to service mid-sized accounts.
• Balanced complexity: Handle accounts that are "complex yet simple," requiring high attention to detail without the need for specialized captive insurance knowledge.
• Process management: Maintain a consistent rhythm of renewals and client interactions, ensuring a steady flow of service throughout the year.
• Carrier & client relations: Build long-term reliability with carrier partners and clients through consistent, high-quality work products.

Qualifications & Skills

• Experience level: Ideal for a professional looking to "finish out their career" or find a long-term niche where they can excel in a familiar, stable segment.
• Technical comfort: While high-level Excel pivot table mastery isn't the primary driver for this specific desk (unlike the large account/captive roles), proficiency in the Microsoft Office suite remains essential for accurate documentation.
• License & education: MI property and casualty license required; professional designations (CISR, CIC, CRM) are highly valued.
• The "middle hitter" mindset: Must exude reliability, accountability, and a preference for collaborative, team-based success over high-pressure technical troubleshooting.

Salary and Benefits

• Competitive salary
• Medical
• Dental
• Vision
• Employer-paid life insurance
• Flexible savings account
• Short-term and long-term disability
• 401K, with a match
• Cell phone reimbursement
• Educational expense reimbursement
• Paid vacation
• Paid personal time
• Paid holidays
• Possible relocation package

Schedule

• In-office
• M-TH 8:00am to 5:00pm and F 8:00am 4:30pm (Memorial Day through Labor Day 4:00pm on Friday)