Grooming Salon Manager - $500 Sign On Bonus

About Petco We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years – from meals and toys to trusted supplies and expert support from people who get it. We have 29,000+ employees, 1,500+ stores, 250+ Vetco hospitals, and support thousands of animal welfare groups nationwide. Your Petco Grooming Career As a Grooming Salon Leader, you will lead salon operations and team members while delivering expert grooming services to our valued customers’ pets. Job Summary The Grooming Salon Leader’s primary purpose is to lead and manage grooming salon operations and grooming salon team members. The Grooming Salon Leader is responsible for delivering a high level of customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both entry‑level and seasoned groomers. In addition, the Grooming Salon Leader is responsible for performing expert‑level grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, while also prioritizing the safety, comfort, and well‑being of the pets in our care. This is an excellent opportunity for experienced groomers with proven technical expertise and leadership skills who are interested in growing and developing a team. Key Responsibilities Lead and manage grooming salon operations and team members. Deliver high customer satisfaction, foster a positive work environment, drive salon performance, and coach groomers. Perform expert grooming services including bathing, drying, brushing, haircuts, styling, nail trimming, ear cleaning, and gland cleaning. Maintain cleanliness, sanitation, inventory, scheduling, and staffing. Track salon performance metrics, analyze data, and develop improvement plans. Collaborate with store management to achieve sales targets and salon objectives. Provide outstanding customer service and grooming recommendations to pet parents. Stay current on industry trends and grooming best practices. Essential Job Functions Oversee day‑to‑day operations of the grooming salon, ensuring smooth and efficient workflows, optimizing scheduling and grooming capacity, managing inventory levels, and executing staffing plans. Recruit, hire, train, and supervise a team of entry‑level trainees up to professional grooming staff, providing coaching, feedback, training, and performance evaluations, while fostering a positive and collaborative work environment that encourages teamwork, professional growth, and continuous learning and development. Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balancing team availability with business needs and ensuring coverage during peak hours. Monitor salon performance metrics such as revenue, customer satisfaction, and partner productivity, analyze data to identify areas for improvement, and develop action plans. Collaborate with store management to achieve sales targets and salon objectives, implementing strategies to drive growth, expand the customer base, and boost profitability. Interact professionally and effectively with pet parents, provide exceptional customer service, address grooming related inquiries, offer grooming recommendations, and provide timely and proactive resolution to questions or concerns. Stay abreast of grooming industry trends and best practices to enhance your grooming and your team's skills. Independently perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers. Evaluate individual needs of each pet, taking into consideration coat, type, skin conditions, and temperament. Educate and provide custom recommendations to pet parents on grooming maintenance and home care practices & products to promote the overall well‑being of the pet. Always ensure the well‑being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management. Perform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, conduct daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. Utilize expert knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensuring standards are maintained in the grooming salon, holding salon team members accountable for safety and quality standards. Education/Experience 2+ years’ experience as a professional groomer and/or completion of a technical grooming training program. Strong leadership skills, with a desire to lead, train, and develop people; 1–2 years of salon management or related field experience preferred. High‑school diploma or GED preferred, though not required. Very strong verbal and written communication skills for interactions with pet parents and grooming team members. Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors. Expert‑level proficiency in breed‑specific cuts, styling techniques, and grooming standards. Genuine passion for animals with a desire to continue a career in pet grooming. Strong decision‑making and problem‑solving skills, using grooming experience and knowledge to solve problems in moderately complex situations, with guidance from Solutions Manager or Store General Manager when necessary. Results‑driven, with focused commitment on salon productivity, performance, growth, and improvement. Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards. Capable of handling pets of all sizes and temperaments with care and empathy. Available to work full time at a minimum of 35 hours per week, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule. Work Environment The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds), and standing for long periods of time. Position may require exposure to heights using a two‑step ladder or other support tools, such as vacuums, to perform assigned cleaning and maintenance duties. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs, and the remaining time will be with the other salon partners. The work environment can be noisy and wet. Eligibility and Fair Employment Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Benefits Competitive pay + incentive based on salon performance + tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details)

• 500 Sign On Bonus to be paid after 90 days of employment.
• 1,000 Retention Bonus to be paid after 1 year of consecutive employment.

Medical, dental, vision and more. 401(k) and more. Paid time off. Petco Discounts. All the supplies & equipment you need, including brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc. State‑of‑the‑art equipment, including bathing system, kennels, tables, and dryers. Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor. Salary Range Hourly: $15.00 – $30.00 Equal Employment Opportunity Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. #J-18808-Ljbffr Petco