Inside Sales Support Associate

We're looking for an Inside Sales Support Associate to join our growing office in Newport Beach, CA! The Inside Sales Team is made up of outgoing and friendly people who put the customer first. This position works in-office, Monday through Friday from our Newport Beach, CA office. What you’ll do Receive and respond to phone, e-mail and web-based inquiries regarding technical data/support, price, delivery, or application information from customers and representatives. Develop clear and effective quotations for current and prospective customers, representatives and/or Regional Sales or Industry Sales. Complete proactive open quote follow-up or new product information phone calls. Establishes, develops and maintains relationships with current customers, prospective customers, Outside Sales and/or representatives to generate new business for the organization’s products and services. Support new business development activities by follow-up phone calls on sales leads, as required. Resolve customer complaints by investigating problems, developing solutions and making recommendations to management. Back-up Inside Sales team with phone calls and email support as needed. Must address customers’ issues and ensure effective and responsive problem resolution. What you’ll need Two year degree, preferably in a technical field. 1+ year(s) customer service or sales experience. OR equivalent combination of education and experience. CRM System experience. Preferred Technical Experience OR Technical Education Mechanical Aptitude Pay $28.50 - $28.50 USD Equal Opportunity Statement VEGA Americas, Inc. is an Equal Opportunity employer. It is our policy that we will not discriminate against any person based on race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, or veteran status. We are proud to be an Equal Opportunity Employer. EOE AA Minority/Female/Vet/Disability #J-18808-Ljbffr VEGA Americas