Accounts Receivable Specialist

Summary The Accounts Receivable Specialist is responsible for managing and collecting outstanding customer payments, maintaining accurate financial records, and ensuring timely billing and cash flow for the organization. Primary Responsibilities Generate and send invoices to customers accurately and on time Provide accounts receivable, credit and collections support, collection efforts on 30/60/90 past due accounts Provide legal support on special collections involving travel to site or court appearance as required Promptly and accurately respond to billing questions and issues raised by the customers, sales team, and management Provides external reporting and responds to questions and inquiries from all departments. Works closely with the respective parties to ensure all relevant information is communicated, assist with identifying problems and offer suggestions for improvements Monitor accounts to identify outstanding balances Follow up with customers on overdue payments via phone, email and written correspondence Apply payments to customer accounts and reconcile discrepancies Maintain accurate records of all receivable transactions Prepare aging reports and assist with financial reporting Resolve billing issues and customer inquiries Collaborate with sales and customer service teams to resolve payment issues Assist with month-end closing processes Ensure compliance with company policies and accounting standards High attention to detail Education and Experience Requirements High school diploma/GED, college degree preferred 3-5 years collection experience Experience working in call center Advanced Excel knowledge and ability to create and review complex spreadsheets Normal Working Hours, Additional Working Hours, and Travel Requirements This is a full-time, Hourly position. Working hours vary between 8:00 a.m. and 5:00 p.m., Monday–Friday, with a 40 hours per week minimum. Benefits available: Paid Time Off Paid Holidays Health Insurance Kavira Health Benefit HSA (if enrolled in health insurance) Dental insurance Retirement Plan Free Life Insurance coverage Short term disability Accident Insurance Critical Care Insurance Employee Resource Group #J-18808-Ljbffr Servpro Industries, Inc.