Director, Global Crew Travel - Logistics

Provide strategic and operational leadership for Royal Caribbean Group’s global Crew Travel & Logistics function Lead day-to-day Crew Air Operations, Crew Accommodations, Ground Transportation, Port Agent coordination, Travel Expense Management, and supporting logistics services Ensure shipboard employees arrive safely, compliantly, and on time to vessels worldwide Establish operational governance, service-level agreements, performance standards, and leadership routines Translate enterprise priorities into scalable operational strategies Own KPIs, dashboards, analytics, and business insights for operational and financial performance Lead forecasting, budgeting, financial planning, and investment decisions with Finance Drive automation, digital capabilities, process optimization, technology modernization, and transformation initiatives Define business requirements and deliver scalable future-state capabilities with Technology, Digital, HRIS, and cross-functional stakeholders Establish vendor governance, operational scorecards, and performance reviews for travel and logistics partners Monitor marketplace trends and emerging technologies Build, coach, and develop a high-performing leadership team Foster accountability, collaboration, innovation, operational excellence, and continuous improvement across a globally distributed organization Requirements Bachelor’s degree in Business Administration, Operations, Supply Chain, Finance, Hospitality, Aviation, Human Resources, or a related discipline (or equivalent experience) Minimum of 10 years of progressive leadership experience leading large-scale, complex operational organizations Demonstrated success leading global, high-volume travel, airline operations, logistics, workforce mobility, or comparable service organizations Experience leading leaders across multiple operational functions within a complex global environment Proven success driving operational excellence, business transformation, automation, or enterprise process improvement initiatives Strong financial acumen with experience managing large operational budgets and driving cost optimization Exceptional analytical, strategic planning, organizational leadership, and executive communication skills Ability to influence senior executives and build highly effective cross-functional partnerships Preferred experience leading commercial air travel operations, crew travel, workforce mobility, hospitality, or enterprise travel management Preferred experience implementing enterprise technology, automation, AI-enabled capabilities, or digital transformation initiatives Preferred experience developing executive dashboards, KPI frameworks, operational governance, and performance management systems Lean Six Sigma, Operational Excellence, Continuous Improvement, or equivalent certification preferred Preferred experience managing complex global vendor relationships and strategic partnerships Bilingual English/Spanish preferred Position is not eligible for work authorization sponsorship Core Competencies Demonstrates expertise in strategic and operational leadership within global travel and logistics, focusing on operational excellence, financial acumen, and cross-functional collaboration. Proven ability to drive automation, process optimization, and business transformation initiatives while managing complex vendor relationships. Highest-signal resume keywords Global Travel Operations Leadership Operational Excellence Financial Planning and Budgeting Cross-Functional Collaboration Automation and Digital Transformation ATS Optimization Keywords Hard Skills Operational Governance KPI Development Performance Management Budget Management Process Optimization Data Analytics Strategic Planning Vendor Management Logistics Coordination Workforce Mobility Soft Skills Executive Communication Influencing Senior Executives Team Development Collaboration Accountability Certifications & Qualifications Lean Six Sigma Operational Excellence Continuous Improvement Industry Keywords Crew Travel Airline Operations Logistics Hospitality Supply Chain Finance Travel Expense Management Port Agent Coordination Global Vendor Relationships Complex Operational Organizations Tools & Technologies Enterprise Technology AI-Enabled Capabilities Digital Transformation Tools HRIS Systems Dashboards #J-18808-Ljbffr Jobtailor