Care Manager, Non-Skilled Home Care (Rockledge)

Employment Type

Full-time, Monday-Friday

Company Description

Assisting Hands Brevard is a leading provider of non-medical care for clients in Brevard County, FL. Our goal is to help clients stay happy, healthy, and in their own homes by offering customized non-skilled care services. This home care agency is family owned and places priority on a team-approach to daily tasks. We recognize that no one job is more valuable than an other, and we work hard to maintain a positive, professional, & friendly work environment.

Role Description

At Assisting Hands Brevard, we’re seeking a Care Manager who not only thrives in people-focused management but also understands the power of marketing in building strong relationships. The ideal candidate is a proactive, self-sufficient multi-tasker with a natural sense of empathy, combined with exceptional organizational skills. If you enjoy promoting services, communicating the value of compassionate care, and leveraging your ability to connect with clients and their families, you’ll feel right at home on our team. This role is perfect for someone who sees every interaction as an opportunity to grow trust, enhance visibility, and strengthen our reputation in the community.

This full-time position is ideal for an experienced clinician (such as an LPN or Social Worker) who is passionate about both care coordination and business growth. In this role, you’ll be a part of our care management team to oversee and enhance our non-skilled home care services, while also playing a key part in expanding our agency’s reach within the community.

Qualifications

• Clinical experience in a healthcare setting
• Leadership and training skills
• Elder Care and Social Services experience
• Strong communication and interpersonal skills
• Ability to prioritize and multitask in a fast-paced environment
• Knowledge of local resources and community services

Responsibilities :

• Meets with new clients to complete intake paperwork and provide orientation to services with Assisting Hands® Home Care.
• Provides on-site training as needed with counseling, coaching and educating Caregivers and Clients.
• Completes new Plan of Care, as needed, and communicates accordingly with the Caregivers and Scheduling Coordinators.
• Conducts telephone follow-up of Prospective Clients: answers questions, explains our services, strives to make a connection with the Prospect/Prospect’s family, offers to schedule In-Home Assessment/Intake.
• Identifies marketing opportunities associated with current clients, such as home health agencies, doctor offices, guardian companies, case managers, etc.
• Maintains appropriate and daily documentation in company's web-based software, WellSky Personal Care (formerly known as ClearCare).

Hours: Full-time, 5 days per week. Hours are flexible with approval from management.