Senior Incident & Problem Manager: Lead 24/7 Incident War Rooms
BloomReach, Inc
Bloomreach is building the world’s premier agentic platform for personalization, using AI agents to transform the customer journey. It powers personalization for over 1,400 global brands, with a virtual-first culture of freedom and trust. The role focuses on owning incident response end to end, driving rapid restoration, and establishing cohesive processes from scratch to prevent future outages. A strong emphasis is placed on communication, analytical thinking, and operational excellence. #J-18808-Ljbffr
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Senior Incident & Problem Manager: Lead 24/7 Incident War Rooms in New York, NY vacancy
- Bloomreach is hiring a Senior Incident & Problem Manager to own the end-to-end incident discipline across Loomi... ...and Search products. You will lead live incidents, drive a unified incident... ...incident management, willingness for 24/7 on-call coverage, and the ability to...SeniorRemote job
- City of New York IT Services is recruiting an IT Service Management Specialist to serve as Incident and Problem Management Lead. You will establish governance, develop cross-functional processes, and drive improvements across DSS IT services to minimize incidents and resolve...Senior
- ...Fluidstack in New York seeks a Senior Incident Commander to lead 24/7 incident response for our frontier compute infrastructure. You will own incidents end to end, coordinate across security, infrastructure and legal teams, and drive timely communications to customers...Senior
Fluidstack
New York, NY2 days ago - ...Hidden Jobs is seeking a Senior Incident and Problem Manager to take end-to-end ownership of incident management for an AI-driven personalization platform. The role blends live incident leadership with building a product-wide process and a new problem management practice...SuggestedRemote work
Hidden Jobs
New York, NY5 days ago - Salesforce is seeking a Senior Analyst for the Critical Incident Communications (CCR) team to manage customer-facing communications during critical incidents. You will translate... ..., and internal stakeholders. As part of a 24/7 operation, you will collaborate across the...Senior
$113.6k - $273.18k
Leads consumer trust policy development and coordinates... ...other consumer trust incidents. Brings structure and... ...and incident management within Adobe’s Global... ...and influence teams and senior stakeholders without direct... ...Strong analytical and problem-solving skills with the...SeniorFull timeTemporary workLocal areaWorldwideAdobe Systems
New York, NY6 days ago$154k - $205k
Datadog Incident Response is an end-to-end incident operations... ..., and incident tools.As a Senior Product Marketing Manager (PMM) - Incident Response,... ..., and EnablementStrong problem solver who can identify gaps... ...USDAbout Datadog: Datadog is the leading observability and security...SeniorWork at officeDatadog
New York, NY8 days ago- ...City of New York is seeking an IT Service Management Specialist to lead Incident and Problem Management across DSS IT services, ensuring integrated, policy-driven processes and reliable service restoration. Strong ITIL knowledge, leadership and cross-functional communication...
City of New York
New York, NY2 days ago - ...Fluidstack is seeking a Senior Incident Commander to lead critical security incidents end to end in a fast-paced, 24/7 environment across the US region. You will own on-call coverage, mentor senior responders, and coordinate executive, legal, and customer communications...Senior
Fluidstack
New York, NY3 days ago $125k - $150k
...of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement... ...one (1) IT Service Management Specialist, to function as Incident and Problem Management Lead, who will: Be responsible for the establishment, adoption...Full timeWork at office- ...CrowdStrike is seeking a highly motivated incident response consultant to join our Services team. You will lead IR engagements for global customers, develop new hunting methods across large data sets, and work with outside counsel on investigations. You will conduct host...Senior
CrowdStrike Holdings, Inc.
New York, NY13 hours ago - Strada Global is seeking an Incident Response Lead to serve as the operational backbone of incident handling. You will lead major cybersecurity incidents, coordinate across security, infrastructure, cloud, identity, network, and business teams, and translate technical...Senior
- Stripe is seeking an experienced leader to own incident response for product abuse and fraud events. You will investigate high-risk accounts, identify complex fraud patterns, and drive improvements to detection and prevention at scale. Collaboration with security, data...Senior
- ...position reports to the Associate Lead, Customer Support Operations.... ...events at the discretion of management. Role Overview And Core... ...Responsibilities As a Customer Service Incident Coordinator, you will support... ...analyse information, solve problems, manage multiple tasks moving...Full timePart timeWork at officeRemote workFlexible hoursShift work
Remote Worker LTD.
New York, NY5 days ago - ...’s Global Services U.S., a division of Brink’s, Incorporated, seeks a Security Operations Center Manager to lead the SOC’s monitoring, detection, investigation and incident response efforts. You will oversee day-to-day operations, drive continuous improvement, and manage...
Brink's Global Services (BGS)
New York, NY3 days ago - ...Brinks is seeking a Security Operations Center Manager to guide our 24/7 SOC for secure logistics and cash management. You will oversee... ...systems, and coordinate rapid responses to alarms and incidents. You will lead SOC staff, refine procedures and runbooks, and partner...
Brinks
New York, NY5 days ago - ...who care deeply about this problem space. If that is you, please... ...feel small. Role Scope Lead incidents as a senior incident commander in the on... ...responders on call. Own the 24/7 coverage model, rotation discipline... ...threat actors. You've managed and grown a team of senior...Local area
$126.3k - $173.7k
...model that reduces repeat incidents, accelerates resolution... ...portfolio spanning Incident Management, Major Incident Management, Problem Management, and Knowledge... ...Operations portfolio.Lead product backlog and feature... ...lifecycle management.Influence senior stakeholders and cross-...SeniorFull timeTemporary workWork at officeRemote workWork from homeHome officeFlexible hoursHumana
New York, NY2 days ago- HealthEdge in the United States is seeking a Manager, Problem Management to lead the Reliability Engineering & Operations (REO) team. You will own post-incident processes, root cause analysis,... ...and report on incident outcomes to senior leadership. #J-18808-Ljbffr...Senior
- Baldor is seeking an IT Service Operations Manager to lead our 24/7 Service Desk and own the incident management program within the Technology Team. Based at our Bronx headquarters, you will drive reliability, observability, and on-call excellence across distribution centers...
- ...PNC is seeking an Incident & Problem Consultant within the First Response SRC to lead major IT incidents and coordinate rapid resolutions. The role supports both incident and event management with wardrobe of alerting dashboards and cross‑functional teams across critical...Remote work
3M HEALTHCARE
New York, NY4 days ago - ...industry leader, access to leading-edge technologies and... ..., Cyber Security Incident Response Team LeadJob... ...Cyber Security Incident Management (CSIR) LeadLevel: MG3Function... ...position is both the senior incident commander and... ..., collaborative problem-solving, and purpose-driven...Work experience placementWork at officeLocal areaShift work3 days per week
New York Life Insurance Company
New York, NY8 days ago - ...Allstate is recruiting an Incident Management Consultant to join the Enterprise Command Center. In... ...incidents, provide guidance to analysts, and lead rapid response calls to resolution... ...offers multiple shift patterns to cover 24/7 operations, with equipment provided and...Remote workShift work
Allstate
New York, NY3 days ago $94k - $142.3k
## Critical Incident Communications, Senior SpecialistApply: Office - Flexible... ...at the company leading workforce... ...organizational, and creative problem-solving skills to contribute... ...to our incident management program. This role... ...Center is a 24/7 operation, the CCR...SeniorFull timeWork at officeFlexible hoursWeekend workSalesforce
New York, NY5 days ago- ...HealthEdge is seeking a Manager of Problem Management to lead the REO team in post-incident leadership, RCA, known error management and continuous service improvement. You will drive cross-functional collaboration with Engineering, Operations and Product, owning the problem...SeniorRemote work
Wellframe
New York, NY2 days ago $100k - $166k
...environment. Essential Responsibilities: Lead the operational coordination of cybersecurity incidents, including bridge management, stakeholder communication, action tracking... ...structured, documented, and moving forward. Strong problem-solving, judgment, ownership, and follow-...Temporary workWork experience placementWork at officeImmediate startFlexible hoursNight shift$190k - $260k
\" \" Senior Incident Response & Digital Forensics Analyst# Senior Incident Response & Digital Forensics... ...0.00/yr - $260,000.00/yr### The RoleYou lead technical investigations into Bloomberg'... ...who enjoys solving ambiguous technical problems, mentoring teammates, and building...SeniorFull timeForensic Focus
New York, NY1 day ago- ...ITSM Senior Problem AnalystLocation Designation: Hybrid - 3 days per quarterTechnology... ...industry leader, access to leading-edge technologies and the... ...and coordinating Problem Management activities across the full... ...2 events to recurring P3/P4 incidents that require deeper analysis...SeniorPermanent employment
New York Life
New York, NY2 days ago - ...environment. This role reports to the Associate Lead, Customer Support Operations. This is a... ...at work-related events at the discretion of management. Role Overview And Core Responsibilities As a Customer Service Incident Coordinator (Dutch Speaking), you will support...Full timePart timeWork at officeRemote workMonday to FridayFlexible hoursShift work
- ...Jobgether SRL is seeking a Senior Manager, Travel Services based in the United States. The role leads multiple travel-support teams in a 24/7 environment, driving service quality, operational performance, and customer satisfaction. You will shape processes, coaching...SeniorRemote work
Jobgether SRL
New York, NY12 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Incident & Problem Manager: Lead 24/7 Incident War Rooms. Be the first to apply!
Related searches
- youth manager New York, NY
- language manager New York, NY
- sre manager New York, NY
- global labeling manager New York, NY
- assessment manager New York, NY
- launch manager New York, NY
- company manager New York, NY
- advocacy manager New York, NY
- onsite manager New York, NY
- planning and scheduling manager New York, NY