IT Incident & Problem Management Lead
City of New York
City of New York is seeking an IT Service Management Specialist to lead Incident and Problem Management across DSS IT services, ensuring integrated, policy-driven processes and reliable service restoration. Strong ITIL knowledge, leadership and cross-functional communication are essential for success. The role emphasizes governance, KPI/SLA alignment, and continuous process improvement within a large municipal IT environment in New York City. #J-18808-Ljbffr
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Incident & Problem Management Lead in New York, NY vacancy
- City of New York IT Services is recruiting an IT Service Management Specialist to serve as Incident and Problem Management Lead. You will establish governance, develop cross-functional processes, and drive improvements across DSS IT services to minimize incidents and resolve...Suggested
- ...PNC is seeking an Incident & Problem Consultant within the First Response SRC to lead major IT incidents and coordinate rapid resolutions. The role supports both incident and event management with wardrobe of alerting dashboards and cross‑functional teams across critical...SuggestedRemote work
3M HEALTHCARE
New York, NY4 days ago $125k - $150k
...eligibility and recertification systems, case management systems, housing systems, employment/work... ...Services (ITS) is recruiting for one (1) IT Service Management Specialist, to function as Incident and Problem Management Lead, who will: Be responsible for the establishment...SuggestedFull timeWork at office- ...Hidden Jobs is seeking a Senior Incident and Problem Manager to take end-to-end ownership of incident management for an AI-driven personalization platform. The role blends live incident leadership with building a product-wide process and a new problem management practice...SuggestedRemote work
Hidden Jobs
New York, NY5 days ago - ...powers personalization for over 1,400 global brands, with a virtual-first culture of freedom and trust. The role focuses on owning incident response end to end, driving rapid restoration, and establishing cohesive processes from scratch to prevent future outages. A...Suggested
bloomreach
New York, NY5 days ago - ...an industry leader, access to leading-edge technologies and the... ...Vice President, Cyber Security Incident Response Team LeadJob Title:... ...President, Cyber Security Incident Management (CSIR) LeadLevel: MG3Function... ...bold thinking, collaborative problem-solving, and purpose-driven...Work experience placementWork at officeLocal areaShift work3 days per week
New York Life Insurance Company
New York, NY8 days ago - ...experienced, hands-on Fractional IT & Cybersecurity Lead to provide senior technical... ...and improvement. Assist management with IT budgeting and... ...Backup and disaster recovery Incident response Security... ...communication, leadership, and problem-solving skills. Ability...
JAKTOOL, Engineered Solutions
New York, NY3 days ago - ...Pega AMS Onshore Lead / Senior System Architect (SSA... ...through Application Managed Services. This role... ...interface between business/IT stakeholders and the... ...day application support, incident resolution, minor... ...Translate business problems into practical application...
Jobrapido
New York, NY3 days ago - ...System Administrator / Team Lead (MSP)We are a Managed and Cloud Services Provider... ..., and network issues.Lead incident response and cybersecurity... ...escalation for complex technical problems, offering high-level... ...preferably for mid-sized companies.IT management and automation...Permanent employmentFull timeWork at officeWork from home
Bowman Williams
New York, NY4 days ago $100k - $166k
...security operates across a complex IT environment, encompassing... ...Responsibilities: Lead the operational coordination of cybersecurity incidents, including bridge management, stakeholder communication,... ...and moving forward. Strong problem-solving, judgment, ownership...Temporary workWork experience placementWork at officeImmediate startFlexible hoursNight shift- ...12 S&P Global The role: Lead, IT Service Operations The location... ...of Cloud Engineers to help manage client & internal... ...system Prior experience of Incident Management/Ticketing Systems... ...cloud engineer. ~ Strong problem-solving skills with a growth...Full timeLive inWorldwideFlexible hoursRotating shift2 days per week
S&P Global
New York, NY8 hours ago - ...Network & Telecom Engineer / Lead Combined (Dual-Track) —... ...data centers, and cloud. Owns incidents and changes end-to-end across... ...network-to-voice boundary — where problems are often mis-triaged between... ...Perform root-cause analysis, manage vendor/Cisco TAC cases, and...Work at officeLocal areaRemote work
TechDigital Group
New York, NY12 hours ago $35 - $45 per hour
...skilled, organized, and dependable Lead CNC & Digital Fabrication... ...working closely with Project Managers, Production Managers, and... ...documentation. Support machine incident reports, production reports,... ...communication, organization, problem-solving, and leadership...Temporary workFreelanceSeasonal workShift workWeekend workAfternoon shiftTwoSeven Inc.
New York, NYmore than 2 months ago$147.5k - $211k
...an industry leader, access to leading-edge technologies and the... ...Engineering, Architecture, Release Management, Change Management, Security,... ...defects, recurring incidents, and technology risk.Increased... ...bold thinking, collaborative problem-solving, and purpose-driven innovation...Local area3 days per weekNew York Life Insurance Company
New York, NY4 days ago$111k - $174k
...DO We are seeking a Lead Systems Administrator to... ...operational excellence of our IT services. In this role, you will lead incident response, perform deep... ...Act as Incident Manager or partner closely with... ...WHO YOU ARE A hands-on problem solver who takes ownership...Full timeWork at officeFlexible hoursBraze
New York, NY8 hours ago$149.52k - $175.9k
...recoverability, and resiliency for all supported environments.Lead production operations, incident management, problem management, and root-cause analysis activities.... ..., and technical debt reduction strategies.IT Service Management (ITSM) & Operational Excellence with...Full timeWork experience placementLocal area3 days per weekUS Bank
New York, NY7 days ago$115k - $140k
Team Leader - IT Service Desk Location New York Business... ...York based Team Leader to lead our AMER Service Desk,... ...accountability and continuous learning- Manage workload, escalations and... ...- Strong understanding of incident, request, problem, change and knowledge...Temporary workFor contractorsWork experience placementImmediate startBloomberg
New York, NY7 days ago- ...Role We are seeking a Head of IT to help set up DeployCo as the... ...security partnership, vendor management, and operating-model design.... ...provisioning, documentation, incident triage, access reviews, policy... ...leverage. Hire, coach, and lead a small high-performing IT team...
The OpenAI Deployment Company
New York, NY4 days ago - ...Davis Polk & Wardwell LLP in New York is seeking a Manager of Security Operations & Incident Response to lead detection, response, and governance across the Firm’s security program. This hands-on leadership role requires incident command experience and the ability to...
Davis Polk
New York, NY5 days ago $100k - $150k
...behavior. With a combination of industry-leading tools, services, and expertise, only... ...the software development life cycle. Lead Incident Security Responder Position Summary The... ...modeling, secure code review, vulnerability management, product incident response, or customer-...Work at officeBlack Duck Software
New York, NY3 days ago- ...MongoDB Inc. is seeking a Senior Program Manager for Incident & Escalation Management (IEM) to strengthen cross-regional delivery through focused planning, disciplined execution, and clear visibility. This hybrid role welcomes candidates based in Atlanta or New York City...
MongoDB
New York, NY17 hours ago - ...HealthEdge is seeking a Manager of Problem Management to lead the REO team in post-incident leadership, RCA, known error management and continuous service improvement. You will drive cross-functional collaboration with Engineering, Operations and Product, owning the problem...Remote work
Wellframe
New York, NY2 days ago $141k - $278k
Position Summary Salesforce Life Sciences Lead Technical ArchitectOur Deloitte Sales & Service team empowers... ...strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the...Work experience placementLocal areaDeloitte
New York, NY5 days ago$170k - $283.3k
The Senior Valuations Lead, CLO & CDO is responsible for owning the... ..., insurance companies, asset managers, and other financial... ...quantitative, analytical, and problem-solving skills.Ability to independently... ...a Recruitment Agency Partner, it is essential and your responsibility...Full timePart timeLondon Stock Exchange Group
New York, NY8 days ago- ...CrowdStrike is seeking a highly motivated incident response consultant to join our Services team. You will lead IR engagements for global customers, develop new hunting methods across large data sets, and work with outside counsel on investigations. You will conduct host...
CrowdStrike Holdings, Inc.
New York, NY11 hours ago $139k - $164k
...traditional social media or community management role. It’s a developer growth role that sits within... ....We’re hiring a Developer Engagement Lead to make sure we’re part of those conversations... ...our products, our competitors, and the problems developers are trying to solve across...Immediate startDatadog
New York, NY5 days ago- ...’s Global Services U.S., a division of Brink’s, Incorporated, seeks a Security Operations Center Manager to lead the SOC’s monitoring, detection, investigation and incident response efforts. You will oversee day-to-day operations, drive continuous improvement, and manage...
Brink's Global Services (BGS)
New York, NY3 days ago - ...Core Engineering, Quality Engineering, and Domain expertise 8–12 years in IT, with strong Guidewire expertise (PolicyCenter, BillingCenter, ClaimCenter) and Incident Management experience. Lead technical operations for incident management in Guidewire environments, ensuring...Permanent employmentContract work
ValueMomentum
New York, NY5 days ago - ...orchestration, consumption tracking, and user management - is the critical layer that every other... ...best practices. Team management - Lead, mentor, and grow a multicultural squad... ...workload isolation, secure configuration) Incident handling (audit logging, anomaly...Remote work
OVH
New York, NY3 days ago - ...Summary of Position \n Lead the implementation of the quality... ...trends. Develop, automate, and manage the intake, use and data governance... ...with quality department, IT, NCQA certified HEDIS vendor and... ...Identify and analyze business problems related to quality experience...Work experience placementWork at office
EmblemHealth
New York, NY14 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Incident & Problem Management Lead. Be the first to apply!
Related searches
- information technology system analyst New York, NY
- IT software development manager New York, NY
- IT help desk technician New York, NY
- IT network New York, NY
- information technology software engineer New York, NY
- IT New York, NY
- IT governance analyst New York, NY
- IT site lead New York, NY
- IT team lead New York, NY
- IT project coordinator New York, NY