General Manager
MRINetwork
Summary: The General Manager is responsible for overseeing the total operation of the assigned store location. Essential Job Duties/Functions:
- Hires, disciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department.
- Maintains labor within budget and posts a two-week schedule at least one week in advance.
- Oversees expenses and profitability to meet budget goals, including reviewing monthly P&L statements.
- Ensures all documentation is complete, accurate, and turned in on time
- Opens and closes shifts, including completing required paperwork.
- Makes certain customer needs are met and implement the company's policy on customer service.
- Supervises cash control and bank deposits.
- Ensures customer needs are met in accordance with company service standards.
- Projects a positive attitude.
- Resolves customer, personnel, and equipment issues.
- Maintains store cleanliness, organization, and equipment in accordance with company standards.
- Ensures accurate ordering, stocking, and pricing of all products.
- Implements and reinforces company training programs.
- Supervises and trains personnel; including training associates on food handling, procedures and product standards.
- Ensures proper storage, dating, and temperature control of all food products.
- Ensures adequate staffing for all shifts.
- Completes performance and wage reviews in a timely manner.
- Ensures personnel meet uniform and appearance standards.
- Implements and enforces all company policies and procedures.
- Reports key operational issues to upper management.
- Maintains required operational records.
- Maintains a safe and healthy workplace.
- Conducts regular team meetings.
- Attends management and training meetings, as required.
- Provides excellent customer service.
- Reports for work in a timely manner when scheduled.
- Must have knowledge of operations and maintenance of all equipment in the store.
- Must be able to work nights, weekends, and holidays as needed.
- Able to reliably work 45 to 48 hours per week.
- Must have reliable transportation and phone.
- Regular and consistent attendance.
- Must be able to communicate in English.
- Able and willing to work cooperatively with other team members.
Vacancy posted 1 day ago
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