Front Desk Agent

$60k - $65k

21c Museum Hotels

Job Description

Location: New Orleans, LA
Reports To: Front Desk Manager,
Job Type: Full-time

Summary

The Front Desk Agent is often the first point of contact for guests or clients. You’ll manage check-ins and check-outs (if hospitality), answer inquiries, handle reservations, and support guest satisfaction by providing courteous, prompt, and helpful service.

Key Duties & Responsibilities

Greet and welcome guests/visitors in a professional and friendly manner
Manage reservations: online, phone, and walk-in; confirm, modify or cancel as necessary
Respond to guest inquiries, concerns or complaints; escalate as needed
Provide information about local attractions, transportation, hotel/office services
Maintain records, complete logs/reports, ensure front desk area is well kept and presentable
Coordinate with housekeeping, maintenance and other departments to ensure rooms or facilities are ready and in good condition
Follow safety, security, and cash handling procedures

Qualifications:
Qualifications

High school diploma or equivalent; further education in hospitality or related fields is a plus
Excellent interpersonal and communication skills; professional appearance and demeanor
Ability to multitask, stay organized, and manage time effectively
Strong problem-solving skills; ability to remain calm under pressure or during peak periods
Basic computer skills; experience with reservation / property management systems helpful

Additional Information

Benefits

Competitive salary: $60,000 – $65,000 annually.
Professional development and growth opportunities.
Collaborative and supportive work environment.
Opportunity to develop key communication and organizational skills.
Full-time, on-site position in Austin, TX.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Front Desk Agent in New Orleans, LA vacancy

Front Desk Agent
...The Reason Guests Feel At Home At Fairfield Inn & Suites New Orleans Downtown/French Quarter Area! We're seeking a part-time front desk agent who greets every guest with a smile, provides thoughtful support throughout their stay, and takes pride in delivering genuine...
Suggested
Part time
Hotel Spero
New Orleans, LA
5 days ago
Front Desk Receptionist - (M-F Evenings)
...Front Desk Agent Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making...
Suggested
Work at office
Local area
Night shift
Afternoon shift
The Windsor Court
New Orleans, LA
1 day ago
Front Desk Receptionist 2ND and 3RD shift
...especially during emergencies and heavy hotel activity, and resolve complications such as credit issues/billing/folios Answer the Bell desk phone and provide information as needed. Perform "concierge-like" duties for guests Requirements Qualifications...
Suggested
Full time
Shift work
Night shift
Afternoon shift
Hotel Saint Vincent
New Orleans, LA
2 days ago
Front Desk Agent
Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an...
Suggested
The Eliza Jane
New Orleans, LA
5 days ago
Front Desk Agent, Marriott Lakeway, Metairie LA
...Front Desk Agent High school diploma or equivalent required, and college degree preferred. Previous hotel Front Desk and Hilton brand experience is preferred. Marriott FSPMS experience a plus. JOB ESSENTIALS • Assist guests with arrival and departure from hotel...
Suggested
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Weekday work
Blue Sky Hospitality Solutions
Metairie, LA
5 days ago
Front Desk Agent, Hotel (Caesars New Orleans)
$1,500 per month
...Front Desk Agent The Front Desk Agent is responsible for assisting guests when registering them into the hotel and settling accounts upon check-out. Works closely with related departments to ensure excellent guest service. How You Will Create the Extraordinary:...
Part time
Shift work
Caesars Entertainment
New Orleans, LA
2 days ago
Gallery Host (Front Desk Agent)
...Gallery Host/Front DeskWe are offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our Gallery Host/Front Desk.Job Requirements:Check-in/Check-out hotel guestsProcess all payments according to established hotel...
Shift work
Night shift
Island Hospitality
New Orleans, LA
3 days ago
Special Agent - $40,000 Recruitment Incentive
...protective legacy. Proven to be worthy of trust and confidence. \n Joining the United States Secret Service (USSS) as a Special Agent offers a unique and rewarding career dedicated to serving the nation through our dual mission of criminal investigations and protection...
Overseas
Trial period
The United States Secret Service
New Orleans, LA
1 day ago
Reservations Agent
...Reservations Agent Dinamic AS Group is a growing company committed to delivering dependable service, operational excellence, and professional support across every aspect of our business. Since our foundation, we have focused on building strong relationships through...
Full time
Dinamic AS Group
New Orleans, LA
2 days ago
Reservations Agent
...Job Description Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway...
Local area
Flexible hours
The Dunlin
New Orleans, LA
2 days ago
Call Center & Front Desk receptionists
Business Development Center (BDC) / Receptionist Paretti Family of Dealerships is seeking a motivated and customer-focused Business Development Center (BDC) / Receptionist to join our team. This role serves as the first point of contact for our dealership and plays a ...
Paretti Imports
Metairie, LA
4 days ago
Legal Administrative Assistant/Paralegal
Paralegal Position At MG+M The Law Firm MG+M The Law Firm (MG+M) has an immediate opening for a paralegal to support the toxic tort practice in our New Orleans office. MG+M is a nationally renowned litigation firm focused on complex civil matters. Our work is diverse...
Work at office
Local area
Immediate start
Flexible hours
Shift work
MG+M The Law Firm
New Orleans, LA
2 days ago
Orthodontic Patient Coordinator
...parents who are waiting are kept informed of the progress of their appointment or child Maintain a clean and tidy waiting area and front desk area Verify patient insurance eligibility prior to appointment Ensure information is correct in the patient's Boomerang...
Work at office
Local area
Flexible hours
Day shift
Benevis
Metairie, LA
1 day ago
Receptionist - State Farm Agent Team Member
$40k - $60k
...salary Flexible schedule ABOUT OUR AGENCY: I opened my agency in 2016 and currently lead a team of seven. Before becoming an agent, I worked as a State Farm team member and saw the opportunity to build something of my own. I'm a proud LSU graduate, a mom of three...
For contractors
Work at office
Immediate start
Flexible hours
State Farm
Metairie, LA
5 days ago
Patient Access & Scheduling Coordinator
Ascension DePaul Services in Metairie, LA is seeking a Patient Access Representative to greet patients, schedule appointments, register patients, and manage admissions and discharges in a fast-paced medical office. You will handle insurance verification, data entry ...
Work at office
Ascension DePaul Services
Metairie, LA
2 days ago
Bilingual Patient Coordinator
...Coordinator 8am - 5pm Monday - Friday and some Saturdays Dental front office experience - preferred Bilingual Spanish Work for... ...or child Maintain a clean and tidy waiting area and front desk area Verify patient insurance eligibility prior to...
Work at office
Local area
Monday to Friday
Flexible hours
Day shift
Taylor Dental & Braces - a Benevis company
New Orleans, LA
1 day ago
Office Administrator
Office Administrator Audubon is currently seeking an Office Administrator to join our team in our Metairie, LA Office. The Office Administrator will provide support for efficient execution of processes in progress. PRIMARY RESPONSIBILITIES : Provide support...
Work at office
Audubon Companies
Metairie, LA
4 days ago
Office Administrator
$21 - $25 per hour
...programs and mission. Job Responsibilities: Manage the front desk Answer the phone providing local and national information to... ...Monitor services provided by NACA Counselors, real estate agents, third-party vendors and others Periodically monitor the common...
Contract work
Work at office
Local area
Smead
New Orleans, LA
5 days ago
Patient Care Representative
Patient Care Representative Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive caring impact. Your responsibilities include...
Full time
Temporary work
Part time
Flexible hours
Night shift
Weekend work
Afternoon shift
The Urgent Care LLC
New Orleans, LA
3 days ago
OFFICE ASSISTANT (ENTRANCE)
$31.9k
Salary: $31,899.00 Annually Location : 1340 Poydras Street, Suite 900, New Orleans, LA Job Type: Probationary Job Number: 11301/0132ENT Department: City Wide Opening Date: 03/21/2025 Closing Date: Continuous Kind of Work Important...
Full time
Part time
Work experience placement
Work at office
Remote work
Flexible hours
Shift work
City of New Orleans, LA
New Orleans, LA
3 days ago
Metairie, LA - Office Administrator
Camp Office Administrator The Camp Office Administrator is an essential member of the leadership team, supporting the Camp Director in managing the daily operations of camp. This role focuses on administrative functions, communication, and organization to ensure camp...
Work at office
Kidcam Camp Programs
Metairie, LA
4 days ago
OFFICE ASSISTANT (ENTRANCE)
Kind Of Work Important independent clerical support work of moderate difficulty and variety; and related work as required. Minimum Qualifications High School Diploma or GED. * Three (3) years of full-time paid clerical, administrative, computer, public contact...
Full time
Part time
Work at office
City of New Orleans
New Orleans, LA
4 days ago
Remote Office Assistant
Overview We are seeking a dedicated and organised individual to join our team in a vital administrative role within our dental practice. The ideal candidate will have excellent communication skills and a proactive approach to supporting the daily operations of our office...
Work at office
Remote work
Vista Robles Dental Group
New Orleans, LA
1 day ago
Office Administrator
$18 - $20 per hour
Office Administrator Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients...
Hourly pay
Work at office
All shifts
Monday to Friday
HCAOA
Metairie, LA
3 days ago
General Clerk III
$18.27 per hour
General Clerk III General Clerk III – MEPS Administrative Support Company: Leading Solutions, LLC Location: New Orleans MEPS, LA Job Type: Full-time, On-site Pay: $18.27 per hour Health and Welfare: $5.42 per hour, administered in accordance with applicable...
Hourly pay
Full time
Work at office
Leading Solutions, LLC
New Orleans, LA
3 days ago
Agency Sales Coordinator
...the assigned area. The Agency Coordinator is also responsible for helping in the identifications and appointment of new independent agents assigned to support and accompany them to sales call, support in the presentations and setting up the business along with them....
Full time
Combined, a Chubb Benefits Company
Metairie, LA
15 hours ago
Security Front Desk Receptionist
...needed. Be familiar with the Boardroom reservation schedule, including when the room is booked and by whom. Ensure the reception desk and surrounding area remain professional, organized, and presentable. Monitor individuals entering and exiting the area through...
For contractors
Work at office
Immediate start
Legends Global
New Orleans, LA
5 days ago
Spa Receptionist (Part-Time)
$40 per hour
Spa Receptionist Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our hotel's team, that's exactly what you'll do every time you come to work! As a Spa Receptionist, you're not just ensuring a clean and relaxing spa...
Part time
Worldwide
Flexible hours
Night shift
Hilton
New Orleans, LA
1 day ago
Receptionist - Spa & Fitness
...professionalism, appearance, and exceptional guest engagement Qualifications: Qualifications Previous spa, wellness, hospitality, Front Desk, retail, or guest service experience preferred Luxury hotel or spa experience preferred Excellent communication and...
Flexible hours
Shift work
Day shift
Afternoon shift
Fairmont
New Orleans, LA
5 days ago
Document Controls Specialist
Job-ID: 91912Category: Project and Program ManagementLocation: Dallas, TX, United States; Austin, TX, United States; Houston, TX, United States; Ft Worth, TX, United States; Baton Rouge, LA, United States; New Orleans, LA, United States; Belle Rose, LA, United States; Pine...
Contract work
Local area
Flexible hours
WSP Group
New Orleans, LA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Desk Agent. Be the first to apply!