Behavioral Health Receptionist

Receptionist

The Receptionist is responsible for greeting and providing guidance to all visitors and callers to the facility and providing administrative clerical support as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Responds to telephone calls professionally by directing callers to appropriate staff members or by taking written messages. Responds to visitors politely and professionally by directing callers to appropriate staff members and/or locations.
• Handles all oral and written tasks in fluent English or fluent Spanish, as appropriate to individual tasks.
• Within the constraints of the regular influx of telephone and in-person contacts, provides helpful, efficient clerical support to administrative personnel, including typing word processing and spreadsheets.
• Receives incoming mail. Per current procedure, stamps exterior of all incoming mail. For specified types of mail, including all accounts payable, opens then stamps incoming mail. Weighs and places correct postage on outgoing business mail.
• Assist with receiving deliveries of supplies.
• Other duties assigned by supervisor.

CONDITIONS OF EMPLOYMENT

• This person must sign an oath of permanent confidentiality covering all patient related information.
• This person must comply with all ethical standards of Sea Mar.
• This person must complete an annual competency test as a receptionist.
• The person in this position shall have no history or evidence of alcohol or other drug misuse for a period of three (3) years immediately prior to the date of employment at the facility, and no misuse of alcohol or other drugs while employed at this center.

Qualifications

• Good communication (written and verbal) and organizational skills.
• Word processing and spreadsheet experience desired.
• Sensitive to client needs (Mental Health/Substance Abuse).
• Bilingual Spanish/English, with demonstrated writing and speaking fluency.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

The Program Manager shall sign and date the job description to affirm the validity of the information herein.

A high school diploma is required; however, this requirement may be waived for candidates with three or more years of experience as a receptionist. No professional certifications required. Customer Service/General Front Desk training is preferred.

Must take and pass an annual TB test. Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear mask at all times during the flu season.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Hourly - Hourly Plan, 21.30 USD Hourly

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays.
• We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

Sea Mar is an equal opportunity employer.