State Product Manager - Personal Lines

Role Description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!

The State Manager creates multi-year state-specific business strategy to drive our Personal Lines Portfolio of products to meet or exceed top and bottom-line performance aligning to enterprise goals and strategy. This position is responsible for driving strategic alignment through the launch and refinement of product offerings (pricing, underwriting appetite and product structure and enhancements) and distribution strategy.

Key Responsibilities:

• Develop, implement, and manage strategic plans for assigned states, incorporating top/bottom line performance designed to meet or exceed Personal Lines objectives.
• Owns strategy and performance for assigned state(s).
• Analyzes and reviews financial results, product profitability, business mix and competitive information and forecasts performance.
• Collaborate with Sales, Marketing, Operations, Claims, Actuarial, Underwriting, Technology, and Legal to align stakeholders in the execution of state-specific strategies.
• Monitor performance, communicate and influence action to address product/pricing issues, strategies, and financial results with appropriate stakeholders and leadership.
• Maintains in-depth knowledge of the personal lines industry, state markets, regulatory environment, and current economic and business trends.
• Develop and maintain formal relationships with state regulatory agencies and trade associations.
• Coordinate and facilitate communication across functions and state management team.
• Applies judgment, understanding and curiosity to data and provides high level analysis considering multiple complexities to build fully developed solutions.
• Communicates information regarding products, pricing and organizational decisions to internal and external partners verbally and in writing.
• May participate in cross functional teams to complete projects or support the business.
• Lead all aspects of associate management including performance, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement and disciplinary actions for direct reports.
• May perform other responsibilities as assigned.

Qualifications

• Bachelor’s degree in insurance, actuarial science, mathematics, risk management, economics, finance, accounting, business administration or related subject area or Master of Business Administration degree preferred.
• Progress toward or completion of CPCU, AU CIC, INS ARM, actuarial exams or similar designations preferred.
• Eight years of experience in underwriting or product preferred. Cross-functional experience from other areas and experience with data analysis preferred.

Requirements

• Detailed knowledge of core business functions, personal lines insurance products and pricing architecture, state regulations, underwriting procedures and standard methodologies.
• Solid understanding of financials, trend analysis and competitor data.
• Proficiency in analytical tools, relational databases, data visualization techniques, query-based language and/or statistical software experience preferred.
• Excellent verbal and written communication skills to present information, communicate and influence internal and external partners at all levels.
• Ability to drive for results, deal with ambiguity, solve problems, learn on the job, make quality decisions, see trends and patterns within data.
• Strong organizational agility and political savvy preferred.

Benefits

• Medical/dental/vision insurance
• Life insurance
• Short and long term disability coverage
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire