Director of Sales

Position Summary At WECO, the sales team is the engine that drives the global reach of our contract manufacturing solutions. We’re seeking a qualified Director of Sales who can help keep this engine running with their own sales skills as well as leadership of a team of driven sales representatives and customer service representatives. We’re looking for an experienced leader who has strong negotiating skills — someone with a successful track record who can inspire the same performance in others. The role demands a leader who has a sharp mind and an ability to coach, advise, motivate, or replace sales representatives while building and maintaining a high-performance team. We also need an individual that is a strong team player. This position will oversee and lead the activities of the teams of the Sales and Customer Service departments. Duties and Responsibilities Manages Customer Service and Sales teams and day-to-day operations of departments. Participates in direct sales activities, establishing, developing, maintaining and nurturing relationships with key clients and generating leads. Participates in customer facing activities such as sales calls with customers. Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Fully utilizes the company’s CRM Tracks and analyzes sales statistics and customer service metrics based on key quantitative metrics. Reviews and analyzes sales and operational records and reports. Identifies and analyzes customer preferences to properly direct sales efforts. Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs. Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations. Makes data-informed decisions to drive performance and resource allocation. Prepares sales budget and required forecasts; monitors and approves expenses. Provides leadership to the sales and customer service teams. Hires, trains, motivates and advises regional and local sales managers, Customer Relationship Managers and staff to ensure quotas are met and a timely flow of communication with the customer is on-going. Oversees and directs performance of the sales team, conducting performance evaluations that are timely and constructive. Identifies emerging markets to find new sales opportunities. Defines and executes territory sales plans, organizing and overseeing the schedules, territories, and performance of regional and local sales managers. Sets sales quotas and goals. Performs other duties as assigned. Requirements Position Qualifications Bachelor’s degree in Business, Business Administration, or related field, OR Comparable record of sales leadership experience required. At least 8 years of experience working in an industrial manufacturing environment and at least 5 years of experience in sales required. Experience selling precision machined products and/or sheet metal fabrication products, including experience with CNC Lathe, Mill, Vertical, Horizontal, and Wire EDM machines to produce machined component parts that weigh between 1 and 10 pounds preferred; and lasers, turrets, press brakes, welding and finishing operations to produce sheet metal fabrications. Knowledge, Skills, and Abilities Experience with ODOO CRM preferred. Experience with “Paperless Parts” quoting software preferred. Ability to work and function in a team environment Excellent verbal and written communication skills. Excellent sales and customer service skills with proven negotiation skills. Proven record of success with the entire sales process, from planning to closing. Strong supervisory and leadership skills. Excellent organizational skills and attention to detail. Proficient with Microsoft Office Suite or related software. Ability to travel. Strong understanding of government agencies and aerospace and defense work as well as industrial sales. Knowledge of various materials such as Steel, Aluminum, Titanium, Stainless Steel, Inconel, Hastelloy, copper, and brass. Be able to read blueprints and understand GD&T. Have a strong understanding of the market and be able to identify sales opportunities in the region. Familiarity with NIST scores. #J-18808-Ljbffr Weco Manufacturing