Public Benefit Specialist

Location On-site at Jupiter Medical Center, Jupiter, FL. Responsibilities Interviews uninsured/under‑insured patients to determine eligibility for a state Medicaid benefit or location financial assistance program. Assists with application processes to facilitate accurate and appropriate submissions. Follows up on submitted applications to ensure timely billing or adjustment processing. Essential Job Functions Review all referred uninsured/under‑insured patients for program eligibility opportunities, initialize and coordinate the application process to facilitate accurate and appropriate submissions. Effectively communicate with patients to obtain documents that must accompany the application. Follow submitted applications to determination point, update applicable insurance information, and ensure timely billing or adjustment posting. Document all relevant actions and communication steps in assigned patient accounting systems. Maintain working knowledge of all state and federal program requirements; share information with colleagues and supervisors. Develop and maintain proactive working relationships with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates. Perform other job duties as assigned. Qualifications 1-2 years of experience in the healthcare industry, interacting with patients regarding hospital financial issues. Understanding of revenue cycle including admission, billing, payments, and denials. Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification. Knowledge of health insurance requirements. Knowledge of medical terminology, CPT, or procedure codes. Patient access experience with managed care/insurance and call‑center experience highly preferred. Inquisitive and demonstrates openness to innovation, including AI to explore better processes and improve patient and client experiences. Education High School Diploma or GED. Post‑secondary education with experience considered in lieu of a degree. Certifications CRCR within 9 months of hire. Benefits and Compensation Pay range: $18.65–$20.50/hr based on experience. Bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and career advancement opportunities. EEO Statement Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. #J-18808-Ljbffr