Senior Account Manager

Senior Account Manager, Digital Marketing (Part-Time Contract)

Remote | 20-25 Hours Per Week

About SWM Digital

SWM Digital is a boutique digital strategy, activation, and measurement agency that helps healthcare brands, SaaS companies, and agency partners grow through smarter marketing.

We work as an extension of our clients' teams, combining strategic thinking with hands-on execution across paid media, analytics, SEO, social, programmatic, and emerging digital channels. Whether we're supporting a growing brand or serving as the digital arm for a creative agency, our focus is always the same: helping clients make better marketing decisions and drive measurable business results.

We're a collaborative, fast-moving team that values curiosity, accountability, and strong client partnerships. Our goal is to simplify the complex, uncover meaningful insights, and deliver work that creates real impact.

About the Role

SWM Digital is looking for a Part-Time Senior Account Manager to join our growing team and support a portfolio of healthcare, SaaS, and agency partner accounts.

Reporting to the EVP of Client Services, this role will serve as the primary day-to-day contact for clients, leading status meetings, coordinating deliverables, managing reporting, and ensuring projects move smoothly from strategy through execution.

The ideal candidate is highly organized, client-focused, and comfortable discussing digital marketing performance across channels such as Google Ads, Meta, programmatic, SEO, and analytics. While you will not be responsible for executing campaigns directly, you should understand how digital marketing channels work together and be able to translate performance data into clear recommendations for clients.

This position begins as a part-time contract role (20-25 hours per week) with the opportunity to expand into a larger role as the agency continues to grow.

What You'll DoClient Relationship Management

• Serve as the primary day-to-day contact for assigned client accounts
• Build strong client relationships through proactive communication and strategic guidance
• Lead weekly, bi-weekly, and monthly client status meetings
• Manage client requests, priorities, and expectations
• Ensure clients feel informed, supported, and confident in the work being delivered

Account Management & Performance Oversight

• Review campaign performance across Google Ads, Meta, programmatic, SEO, and analytics platforms
• Partner with internal specialists to develop strategic recommendations and optimization plans
• Prepare and present monthly performance recaps and quarterly business reviews
• Help clients understand performance against goals, KPIs, and business objectives
• Identify opportunities to improve results and drive account growth

Project Management & Team Coordination

• Coordinate internal specialists across paid media, SEO, analytics, and strategy
• Delegate tasks and manage project timelines
• Track deliverables and ensure deadlines are met
• Facilitate communication between clients and internal teams
• Maintain clear project documentation and follow-up actions

Reporting & Insights

• Review dashboards and reports for accuracy and insights
• Translate marketing data into actionable recommendations
• Surface key trends, opportunities, and risks
• Ensure reporting tells a clear story and aligns with client goals

Account Growth

• Identify opportunities to expand client engagements and introduce additional agency services
• Support proposal development and strategic recommendations for existing clients
• Help strengthen client retention and long-term partnerships

QualificationsRequired Experience

• 4+ years of experience in account management, client services, digital marketing, or agency environments
• Experience managing multiple client accounts simultaneously
• Strong understanding of digital marketing channels, including:
• Google Ads
• Meta Ads
• Programmatic Media
• Google Analytics (GA4)
• SEO fundamentals
• Marketing reporting and measurement
• Experience leading client-facing meetings and presentations
• Strong project management and organizational skills
• Excellent written and verbal communication skills

Preferred Experience

• Agency or consulting experience
• Experience working with healthcare, pharmaceutical, SaaS, or B2B clients
• Familiarity with Looker Studio, Google Tag Manager, CRM platforms, and marketing automation tools
• Experience working with cross-functional teams and external partners

What Success Looks Like

Within your first 90 days, you will:

• Successfully manage a portfolio of client accounts with confidence and minimal oversight
• Lead client meetings and performance discussions
• Coordinate internal teams and ensure projects remain on track
• Deliver actionable recommendations backed by data
• Build trusted relationships with clients and become an extension of their teams

Reporting Structure

• Reports to: EVP of Client Services
• Works closely with: Paid Media Specialists, SEO Specialists, Analytics Team, Strategy Team, and Agency Leadership
• Direct Reports: None initially

Compensation & Growth Opportunity

• Contract position
• Approximately 20-25 hours per week
• Compensation: $4,500 per month
• Fully remote
• Flexible schedule
• Opportunity for expanded hours, additional responsibility, and a potential full-time leadership role as the agency continues to grow

Why SWM Digital

• At SWM Digital, you'll have the opportunity to work directly with clients, influence strategy, and help shape the future of a growing agency. We value people who take ownership, communicate proactively, think strategically, and genuinely care about delivering great work. If you're looking for a flexible role with meaningful client exposure and room to grow, we'd love to hear from you. Please email me at View email address on click.appcast.io and provide details on your experience and why you are interested.