On Specialist - Technical Representative

As the Specialist - Technical Representative, you will brainstorm, plan, and execute regional product education and experiential activations to deliver consistent retail support and build local brand affinity within local communities. Connecting your daily efforts directly to our mission of igniting the human spirit through movement, you will serve as the reliable, go-to product expert for store staff within your territory. Reporting to the Technical Representative Lead within the Brand Experience team, you will collaborate closely with local Sales Representatives and others on the Marketing team to protect account health and ensure On is represented with premium execution across all partner touchpoints with our top partners. This position is travel-intensive (up to 60%), and our ideal team member will live within about an hour's drive from San Francisco, CA.

Your Mission

• Conduct high-impact product knowledge clinics that articulate the technical features and performance benefits of On’s footwear and apparel collections
• Support retail partner events through the execution of product demos, community runs, and brand activations that deliver a premium experience
• Plan and coordinate regional product launch events in alignment with global marketing calendars to drive sell-through and excitement
• Manage On’s presence at local expos and corporate events, overseeing logistics from booth setup to consumer engagement
• Implement and maintain in-store visual merchandising standards to ensure the brand is represented with premium consistency
• Cultivate relationships with local running clubs and fitness communities to increase brand visibility and grassroots advocacy
• Monitor regional inventory levels during store visits and facilitate fill-in orders to ensure product availability for our fans
• Act as a strategic liaison by gathering and sharing market insights, competitor trends, and partner feedback with the wider Sales and Marketing teams

Your Story

• You bring 1-3 years of experience within a role as a technical representative, a sales representative, retail sales, for an outdoor or run specialty retail brand
• Foundational understanding of-or a strong aptitude to quickly learn-the deeper technical aspects of human physiology and product engineering within the running space
• Comfort, ease, and engaging energy when presenting educational information to audiences ranging from retailers, customers, and industry professionals
• Ability to track personal travel schedules, manage account visit expenses, and utilize basic office productivity tools efficiently
• Willingness to navigate a travel-intensive schedule of up to 60% across the designated territory while living within commutable proximity to San Francisco, CA
• You possess a valid driver’s license and are willing to undergo a Motor Vehicle Record (MVR) check as part of the pre-employment process

Meet The Team

The Brand Experience team brings On’s mission to life across the region. We lead the physical expression of the brand across retail environments, events, and community activations, creating premium, high-impact moments that connect people to our brand. Our team includes B2B Marketing, Retail Marketing Operations, Visual Merchandising, Events, Community Marketing, and Technical Representatives, working cross-functionally to support our retail accounts, empower store staff, and expand our footprint while staying true to our performance and sustainability roots.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. Typical cash compensation range for this position inclusive of base + bonus: $60,000-$75,000. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. Certain roles may be eligible for equity compensation in addition to cash compensation. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.