Manager Pastoral Services

Manager of Pastoral Services

The Manager of Pastoral Services manages Baylor Scott & White Health pastoral services. Provides for the spiritual, religious, sacramental, moral, and ethical needs of patients and staff.

Essential Functions of the Role:

• Manages and coordinates pastoral care, counseling, and religious services. This includes sacramental ministry, memorial services, baptisms, weddings, anointing, and bereavement needs.
• Supervises chaplains and mentors CPE student chaplains. They provide assessment and support to palliative care patients following joint commission requirements.
• Supports the end-of-life care for patients by offering pastoral support and counseling to patients and families.
• Serves as department representative to facility President or other managers.
• Coordinates and provides consultation to physicians, nurses, social workers, counselors, and staff. This is part of an interdisciplinary team to meet patient needs and improve care.
• Conducts studies to advance knowledge and develop effective religious ministry for patients, family, and staff.
• Develops relationships with local churches, community agencies, and service organizations. Supports the Baylor Scott & White Health community. Recruits, trains, and coordinates pastoral care volunteers.
• Develops and maintains procedures for keeping records of spiritual counseling for patients.
• Oversees, staff, and volunteers and provides clinical supervision at the level specified upon consults.
• Consults with staff as needed; partners and reports to Senior Pastoral Care managers.

Key Success Factors:

• Knowledge of philosophical systems and religions.
• Knowledge of the methods and methods of pastoral care and the role of a chaplain in an institutional setting.
• Knowledge of the religious beliefs and practices of various faiths, groups, and denominations.
• Able to communicate thoughts clearly; both verbally and in writing.
• Interpersonal and listening skills.
• Skill in counseling patients, family members and staff.
• Ability to counsel and comfort people during periods of stress.
• Ability to effectively participate as a member of a professional therapeutic team.
• Ability to establish and maintain effective collaborative relationships with co-workers, health professionals, volunteers, community clergy and the general public.
• Ability to use broader intentions to regulate how best to use resources to meet schedules and goals.
• Ability to make or approve effective hiring and termination conclusions.
• Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
• General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
• Denominational endorsement for chaplaincy, ordination or commissioning to ministry preferred.
• Clinical pastoral education (CPE) certification by the Association for Clinical Pastoral Education (ACPE) preferred.

Belonging Statement:

We believe that all people should feel welcomed, valued and supported.

Qualifications:

• Education - Masters'
• Major - Theological Studies or Related Field
• Experience - 4 Years of Experience
• Certification/License/Registration - Board Cert Chaplain (BCC)